Store Manager

JD Sports; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

JD Sports is looking for a Store Manager for its Vaughan Mills location. The role involves leading a team to provide exceptional customer service, training staff, and achieving sales targets while maintaining operational standards. Ideal candidates will have a passion for streetwear and retail experience, with strong leadership and problem-solving skills.

Qualifications

• Minimum 2 years of retail experience.
• Passion and knowledge of streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.

Responsibilities

• Lead the team to deliver exceptional customer service.
• Train and develop a team focused on outstanding experiences.
• Ensure operational excellence through managerial tasks.

Skills

Customer Service

Leadership

Problem Solving

Financial Analysis

Adaptability

Job description

JD Sports - Vaughan Mills, 1 Bass Pro Mills Dr, Vaughan, Ontario, Canada Req #99

Department: Retail Stores
Location: Vaughan Mills, ON
Workplace Type: On-site
Job Type: Full-time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the goal to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. As our retail stores expand across Canada, we focus on developing talent to foster an inclusive and diverse work environment. JD Sports is committed to delivering an authentic retail experience by showcasing brands in a premium environment, which remains a core part of our strategy.

The Role:

We are seeking a Store Manager for our Vaughan Mills location! Join our rapidly growing team at JD Sports Canada. Your main responsibilities will include delivering excellent customer experiences, fostering team growth and development, and ensuring operational excellence through managerial tasks such as scheduling, inventory management, and employee performance evaluation.

Key Duties/Responsibilities:

• Lead the team to deliver exceptional customer service by coaching, motivating, and driving sales.
• Maintain high customer satisfaction through product knowledge and service excellence.
• Train and develop a team focused on delivering outstanding experiences to our community.
• Achieve business results and meet key KPIs.
• Ensure sales, customer experience, merchandising, visual presentation, and operational standards are met.
• Act as a liaison between customers, sales associates, and store leadership.
• Stay informed on product knowledge and current trends to meet customer needs.
• Contribute to a positive and inclusive work environment.
• Support key initiatives in partnership with the Store Manager.
• Proactively grow the business through community outreach.
• Prioritize company culture, personal growth, and self-awareness.
• Provide memorable experiences by sharing our products with the community.

Skills, Experience, and Knowledge:

• Minimum 2 years of retail experience.
• Passion and knowledge of streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.
• Confidence in engaging customers to deliver an elevated experience.
• Enthusiasm for achieving results through customer interactions and athletic products.
• Strong problem-solving, decision-making, and financial analysis skills.
• Adaptability in a rapidly changing omni-channel retail environment.
• High ethics, integrity, and trustworthiness.
• Flexible availability, including nights, weekends, and holidays.
• Inspirational and dynamic leadership qualities, warm and compassionate demeanor, with a drive to exceed results and celebrate successes.