Store Manager

Melanie Lyne; Quebec; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Laura Canada in Laval, Quebec, is seeking a Store Manager to lead a winning team and deliver a memorable shopping experience for our customers. You will recruit, coach and develop staff, drive sales, and ensure attractive merchandising and an engaging store atmosphere.

The role focuses on customer service excellence, team motivation, and ongoing development within a family-owned retailer known for its Laura and Melanie Lyne brands.

Qualifications

• Minimum of 3 years of experience in a store management position.
• Strong leadership and customer service passion.
• Ability to create a positive work environment and motivate the team.

Responsibilities

• Recruit, onboard, develop and coach team members on exemplary customer service, product knowledge and current trends.
• Ensure key financial objectives (sales, closing ratio, dollars per transaction, units per transaction).
• Schedule to provide optimal floor coverage.
• Act as a stylist to build personalized wardrobes for customers.
• Monitor team performance and provide coaching and conflict resolution.

Skills

Store leadership

Customer service

Fashion knowledge

Team motivation

Merchandising coordination

Job description

Job Description

Posted Tuesday, August 25, 2026 at 4:00 a.m.

Join our team to achieve your full career potential!
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.