Teamleader-Customer Experience Manager - Experienced

Melanie Lyne; Winnipeg; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Laura Canada invites applications for a Store Assistant Manager at Laura - St-Vital Centre in Winnipeg. You will recruit and lead a team to provide a memorable shopping experience and drive sales.

The role requires a passion for fashion, strong customer service, and the ability to manage daily operations and merchandising to hit targets. Join a brand with strong Canadian presence and growth opportunities.

Qualifications

• Minimum of 3 years of experience in a store management, sales and customer service position.
• Ability to recruit and coach a winning team delivering a memorable shopping experience.
• Strong initiative and capability to contribute to sales goals.

Responsibilities

• Act as a stylist to build personalized wardrobes for customers.
• Develop and coach the team on customer service, programs, product knowledge and trends.
• Monitor sales targets and take actions to influence results.
• Support Store Manager in team management and merchandising to achieve sales goals.
• Handle daily operations such as receiving merchandise, price changes, shipping orders/transfers and store cleanliness.

Skills

Customer service

Team leadership

Sales targets

Merchandising

Communication

Job description

Laura - St-Vital Centre, 1225 St-Mary's Rd, Winnipeg, Manitoba, Canada

Job Description

Posted Thursday, August 27, 2026 at 5:00 a.m.

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women's to look and feel their best.

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management, sales and customer service position
• Demonstrate initiative on an on-going basis.
• Strong team building skills
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!

Laura Canada is a family-owned retailer housing two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Laura - St-Vital Centre, 1225 St-Mary's Rd, Winnipeg, Manitoba, Canada