STORE MANAGER

ALDO Group; Ottawa; On-site; CAD 54,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Bonus program

Job summary

ALDO Group in Ottawa is seeking a Store Manager to drive sales, profitability, and the in-store experience. You will lead from the floor, build a motivated team, and ensure efficient daily operations while delivering an on-brand customer experience.

The role requires a passion for fashion, 2+ years of retail management, and a hands-on leadership style. Availability for day, night, and weekend shifts is essential.

Qualifications

• High school diploma or equivalent.
• 2+ years hands-on management experience in retail or service.
• Deep interest in fashion.
• Natural leader with a growth mindset.
• Big customer-first energy with ability to connect with people.
• Available for day, night, and weekend shifts.
• Comfortable staying on feet and lifting up to 35 lbs.

Responsibilities

• Drive sales and store performance across channels.
• Coach, train and develop team to sustain high performance.
• Ensure policies are followed, including loss prevention and payments.
• Manage team scheduling and store operations.
• Maintain visual merchandising standards and store presentation.
• Support back-of-house tasks and stock replenishment.
• Foster an inclusive, engaged team culture.

Skills

People management

Sales leadership

Customer service

Team coaching

Education

High school diploma or equivalent

Job description

Who We Are

Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group brings over 50 years of fashion expertise to the global stage. With close to 1,500 stores across more than 110 countries, we operate two signature brands—ALDO and Call It Spring—and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known brands including ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. Grounded in our values of Love, Respect, and Integrity, we truly pride ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation. #FindYourFit

Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.

The Role

Reporting to the District Manager, the Store Manager is responsible for driving sales, profitability, and overall store performance. You lead from the front, setting the tone on the floor, building a strong and motivated team, and consistently delivering results. From managing day-to-day operations to shaping the in-store experience, you ensure the store runs efficiently while creating a welcoming, on-brand environment that keeps customers engaged and coming back. You balance business goals with people-focused leadership, developing your team, and creating a culture of accountability, collaboration, and high performance.

What You'll Be Doing

• Drive sales and exceed targets by promoting brand initiatives and delivering a seamless customer experience across all channels
• Coach, train, and develop your team to keep performance strong and consistent
• Ensure all policies and procedures are followed, including loss prevention, payments, discounts, returns, and exchanges
• Manage team scheduling to keep the store running efficiently
• Maintain high standards for visual merchandising and store presentation
• Support daily operations, including stocking, replenishment, and back-of-house tasks
• Build an engaged, inclusive team culture where everyone feels supported and motivated

What Sets You Apart

• High school diploma or equivalent
• 2+ year of hands‑on management experience in retail or service
• Deep interest in fashion
• Natural leader with a growth mindset
• Big customer‑first energy with a natural ability to connect with people
• Available for day, night, and weekend shifts

Comfortable staying on your feet and lifting up to 35 lbs. (≈16 kg) during busy floor days

What's In It For You

• Generous employee discounts (your shoe game will thank you!)
• Benefits, perks, and performance-based bonus
• Time off that supports real work‑life balance
• Exclusive head office internship opportunities
• Recognition programs that celebrate your wins, big or small
• Real growth opportunities tailored to your strengths and interests

Building A Culture Of Belonging

We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.