Store Manager

BIJOUX BIRKS; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

Join a leading luxury jewelry retailer as a Store Manager in Montreal's new Royalmount location. You'll lead a motivated team, drive sales, and create meaningful client relationships while enjoying competitive earnings and professional growth opportunities.

Benefits

Competitive earnings, including commissions and bonuses

Wellness program

Award and recognition programs

Innovative training programs

Qualifications

• 2-5 years of retail sales experience, preferably in luxury retail or jewelry.
• Strong team values and leadership skills.
• Exceptional interpersonal and writing skills.

Responsibilities

• Manage daily store operations and staff development.
• Foster a client-focused environment.
• Achieve or exceed sales targets.

Skills

Leadership

Customer Service

Communication

Sales Driven

Education

Bachelor’s Degree in Operations Management or Business

Tools

MS Office Suite

Job description

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a Store Manager for our Birks store located in the new Royalmount location you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

ARE YOU OUR HIDDEN GEM?

The Store Manager assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.

To do so, the Store Manager will be expected to…

• Develop, organize and manage a high-volume retail store
• Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales

Foster an environment that puts the client at the forefront

Develop meaningful relationships with each and every client

• Manage store operations, business development, client relations and promote the store within the community
• Achieve or exceed sales targets continuously

Our ideal candidate has…

• 2-5 years of retail sales experience, luxury retail and / or jewelry experience is preferred;
• A Bachelor’s Degree in Operations Management, Business
• Administration OR other relevant education;
• Strong team values and leadership skills;
• Ability to offer an exceptional client service that is both unique and memorable;
• Excellent interpersonal, communication and writing skills;
• A solid knowledge of the MS Office suite (Excel, MS Word, Outlook);
• A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.
• Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.

OUR PROMISE OF DELIGHT

In return for your commitment to excellence, we offer :

• Competitive earnings, including commissions and bonuses
• Wellness program
• Award and recognition programs
• Innovative and unique training programs

At Birks , you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks , and let your true self shine!

Are you the gem we are looking for?

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