Store Manager

Rogers Communications; Mississauga; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their retail team in Mississauga. This role involves coaching a high-performing sales team, managing store operations, and delivering exceptional customer experiences. The ideal candidate will thrive in a fast-paced environment, embrace innovation, and foster a collaborative culture. With competitive compensation, comprehensive health benefits, and opportunities for career growth, this position is perfect for someone passionate about technology and customer service. Join a company that values inclusivity and personal development, and make a significant impact in the retail sector.

Benefits

Competitive compensation

Management bonus program

Flex health benefits

RRSP and TFSA plans

Pension plans

100% mental health coverage

Employee discounts up to 50%

Career growth opportunities

Inclusive workplace initiatives

Qualifications

• Experience in retail management with a focus on customer service.
• Ability to coach and develop a sales team effectively.

Responsibilities

• Manage store operations and ensure exceptional customer experiences.
• Coach and develop a high-performing sales team.

Skills

Team Leadership

Customer Experience Management

Sales Strategy

Communication Skills

Problem Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Join to apply for the Store Manager role at Rogers Communications

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring this opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success. We embrace the latest technology and content, and we strive to bring that experience to life with our customers. Our Store Managers inspire their team to deliver an exceptional and consistent customer experience.

As a Store Manager, you can expect to:

• Coach, develop, and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach via phone calls and business text messaging
• Invest in the growth of employees through various world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Exercise autonomy to operate your store like a business, curating solution-based experiences

What’s In It For You?

• Competitive compensation plus lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
• Mental health and support benefits - 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts offering up to 50% off Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for

• A progressive thinker with a desire to innovate and share ideas that have real business impacts
• An ability to deliver on business plans to meet regional and store targets
• A leader who fosters collaboration and inspires teams
• Ability to work a flexible schedule, including occasional evenings and weekends (40 hours/week)
• You meet the minimum age of majority

After you apply, watch your email

Candidates will be required to complete an online assessment. If selected to proceed, our recruitment team will contact you to discuss the position further. Successful candidates must pass background checks, which may include criminal, credit, and ID verification.

Interested candidates who meet the qualifications are encouraged to apply. We’ve established internal hiring rules for long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules.

To protect our people, brand, and assets, a pre-employment background check will be conducted. Additional checks like credit and driver’s abstract may be required depending on the role.

Additional Details

• Schedule: Full time
• Shift: Variable
• Location: 25 The West Mall - Po Box 101, Etobicoke, ON
• Travel: Up to 10%
• Category: Retail & Store Management
• Requisition ID: 317325

Rogers is committed to diversity and inclusion. We consider all applicants and work with candidates experiencing disabilities to ensure equal participation. For questions, visit the Recruitment Process FAQ.