Store Manager

Canco Petroleum Ltd.; London; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is on the lookout for dynamic Site Managers to lead operations at their gas stations across Ontario. In this pivotal role, you will oversee daily operations, ensuring profitability while delivering exceptional customer service. Your leadership will empower a team of dedicated staff, fostering a culture of excellence and safety. If you have a passion for the retail and gas industry, along with a strong management background, this is a fantastic opportunity to make a significant impact in a growing company that values its people and community.

Qualifications

• 3+ years of management experience in gas or convenience sectors.
• Strong skills in customer service and conflict management.

Responsibilities

• Manage daily operations and profitability of gas stations.
• Supervise staff and ensure adherence to safety protocols.
• Address customer complaints and maintain high satisfaction.

Skills

Management Experience

Customer Service

Conflict Management

Analytical Skills

Problem-Solving Skills

Communication Skills

Team Leadership

Tools

Microsoft Office

Job description

Who We Are:

Canco, we’re Canadian born and raised. We are an independent chain of gas stations launched in 2016. A bold alternative to big-box retailers, Canco was born from a vision to become a leading gas retailer brand. We purchase directly from major fuel refineries and terminals in Canada to ensure premium products are offered at competitive prices. Proudly local, we put people first and run our business with honesty, integrity and excellence.

The Role:

Canco is seeking multiple driven and strong-minded Site Managers to join our team at Canco locations within Ontario including Orillia, GTA, London, Windsor, and Sarnia. This role will be responsible for the day-to-day operations and management of Canco Gas Stations and Stores. The primary goal of the Site Manager is to ensure profitability of the site while providing excellent customer service as per Canco standards. You should be a team player that is ready to support, mentor, and train your team members!

Responsibilities:

• Supervise and manage the overall operations of the gas station.
• Monitor and manage fuel inventory levels.
• Oversee the maintenance of equipment and facilities.
• Recruitment, development, training, and supervision of all staff.
• Implement and ensure adherence of all site/employee safety protocols.
• Schedule employee shifts and manage staffing levels.
• Resolve employee issues and conflicts.
• Ensure high levels of customer satisfaction.
• Address customer complaints and concerns.
• Monitor and maintain cleanliness and organization of the gas station.
• Monitor and manage daily cash and sales transactions.
• Oversee the ordering and receiving of fuel and other merchandise.
• Manage inventory levels and conduct regular audits.
• Monitor and control losses due to theft.
• Maintain accurate records of sales, inventory, and other relevant data.
• Prepare and submit reports to upper management as required.
• Identify and communicate market opportunities.
• Ensure compliance with all local, provincial, and federal regulations.

What You Bring:

• Experience in gas, convenience or fast-moving consumer goods.
• 3+ years of proven experience in a management role.
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Highly skilled in Conflict Management and Customer Service.
• Strong analytical and problem-solving skills.
• Strong work ethic and attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint).