Store Manager

Chatters Salons; Hamilton; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dynamic Store Manager for their Hamilton location. This role offers the chance to lead a passionate team in a vibrant salon environment while ensuring exceptional customer experiences. You'll be responsible for retail operations, coaching staff, managing inventory, and maintaining high standards of service. With a commitment to diversity and inclusion, this company fosters a supportive atmosphere where creativity and personal expression thrive. Join a team that values your contributions and provides opportunities for growth and development in the beauty industry.

Benefits

Competitive Salary

Discounted Products and Services

Free Education Opportunities

Sales Incentives

Medical and Dental

Employer RRSP Contributions

Opportunities to Learn and Grow

Qualifications

• 5+ years in retail leadership with a focus on sales and operations.
• Strong communication skills and ability to inspire a team.

Responsibilities

• Oversee retail operations and manage guest appointments.
• Coach and train the sales team to achieve targets.

Skills

Leadership

Sales Performance

Operations Management

Inventory Management

Communication Skills

Problem-Solving

Time Management

Customer Service

Tools

Point of Sales

Excel

PowerPoint

Word

Gmail

Job description

Do you have a passion for business and an artistic flair? Are you a driven, inspirational mentor that strives for success?

That is what Style Happy and Chatters is all about, and we just happen to have an exciting opportunity for a Store Manager at our Limeridge Mall location in Hamilton, Ontario.

You’ll have diverse opportunities to follow your interests and passions, with full support from management and your team members. We want your experience to be rewarding and fun and we want you to feel like you can be your true authentic self at work.

Our team members are empowered to make decisions that positively impact our customers' and clients' experiences and make bold moves that let them live their purpose. Join our team and help us Create Positive Energy in the World Through the Power of Hair!

We’re looking for a confident and people-oriented Store Manager who can multitask and keep things running smoothly in our busy salon environment.

A little about what you bring to Chatters:

• Enthusiastic about all things beauty!
• At least 5 years of experience in a retail leadership role including sales performance, operations management, and inventory management
• Previous salon experience would be a great asset
• You can build rapport with our guests and your team, with an unwavering understanding that the “Experience is Everything”
• Flexible, self-motivated, and driven with excellent people and communication skills
• Superior time management skills – you get things done on time, every time (and on budget!)
• Knowledge of computer systems like Point of Sales, Excel, PowerPoint, Word, and Gmail
• You are your own success story, inspiring others to be their best
• Day, evening, and weekend availability
• A knack for problem-solving. You’re highly responsible and 100% reliable

A little about what you’ll do:

• Be responsible. Retail operations management – you got this!
• You’ll analyze, maintain, and improve our systems and processes
• Oversee and book guest appointments – with a smile!
• Share your passion. With the help of your proven experience and your love for all things beauty-related, you’ll coach and train the sales team to help them achieve store sales targets
• Make sure the salon is kept sparkling clean, well-stocked, and merchandised according to Chatters’ standards
• Show off your encyclopedic product knowledge! Not only will you be the resident expert on all of our products, you’ll also oversee the inventory, product ordering, and pricing
• Some number crunching – you’ll be monitoring budgets, payroll management, scheduling, and cost of goods management
• Have fun! Provide a welcomed environment for guests and beauty consultants

A little about what we offer. At Chatters, we believe great employees deserve great benefits like:

• A competitive salary
• Discounted products and salon services
• FREE in-salon, regional, and national education opportunities
• Sales incentives
• Medical and dental
• Employer RRSP contributions
• Plus, lots of opportunities to learn and grow!

Chatters prioritizes diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Want to get to know us a little better? Come check us out at https://www.chatters.ca