Store Manager

SNDL Inc.; Edmonton; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their Edmonton locations. This role requires a passion for customer service and a strong background in retail or hospitality. The Store Manager will oversee daily operations, manage a dedicated team, and ensure compliance with industry regulations. With a focus on maximizing sales and fostering a positive atmosphere, this position offers the chance to make a significant impact in a rapidly growing sector. Join a team committed to delivering exceptional experiences and shaping the future of cannabis retail.

Qualifications

• 3-5 years of experience in customer service and retail/hospitality.
• Mandatory provincial certifications and knowledge of cannabis regulations.

Responsibilities

• Recruit, hire, onboard, and train team members.
• Maximize sales through analysis and ensure compliance with regulations.

Skills

Customer Service

People Management

Sales Analysis

Problem-Solving

Communication

Education

High School Diploma or Equivalent

Job description

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About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations at everyday low prices.

Work Location
Edmonton Office

About The Role
Based out of our Edmonton locations in Alberta, we are looking for Experienced Store Managers who can handle curveballs like a champ. The Store Manager will bring their experience in the Cannabis and Retail Industry (or similar fields), including previous management experience. They will oversee and maximize the store's budgets and sales goals, and establish a strong sales culture with accountability for operating standards and financial performance. Responsibilities include recruitment, hiring, training of teams, ensuring the store is clean, maintained, stocked, and ready for business, and analyzing store sales and performance weekly to improve metrics. They must maintain high product and service knowledge, professional appearance, demeanor, and attitude at all times.

Role And Responsibilities

• People Management: Recruit, hire, onboard, and train enthusiastic team members; coach and mentor employees; foster a team-oriented culture; establish sales and customer service standards; conduct performance reviews.
• Customer Offering: Greet and engage customers; build relationships; educate on products, strains, and safe usage; promote a positive atmosphere.
• Day-to-Day Operations: Maximize sales through analysis; promote brand; stay informed on industry trends; ensure store cleanliness and stock levels; manage inventory; handle transactions; ensure compliance with guidelines; manage communication.
• Regulatory Adherence: Ensure compliance with federal and provincial regulations; support social responsibility initiatives; maintain necessary certifications; adhere to policies and safety guidelines.
• Experience And Qualifications: 3-5 years customer service and retail/hospitality experience; cannabis, liquor, or healthcare experience preferred; high school diploma or equivalent; mandatory provincial certifications; pass criminal record check; knowledge of cannabis regulations and handling procedures.
• Personal Characteristics: Excellent customer service; problem-solving; proactive; passionate; strong communication; team player; ethical; responsible; detail-oriented; age 18+ (19+ in some provinces); reliable transportation.
• Job Type: Full-time
• Work Location: In person

Why Join Us? At Nova Cannabis, we’re committed to shaping the future of cannabis retail, delivering value and experiences. As a Store Manager, you’ll lead a passionate team, drive results, and ensure compliance and operational excellence in a dynamic industry.