Store Manager

Lordco Parts; Delta; On-site; CAD 65,000 - 85,000; Full time

Job summary

An established industry player is looking for a dynamic Store Manager to lead a passionate team in Ladner, BC. This role offers a unique opportunity to develop your leadership skills while ensuring exceptional customer service in a vibrant community. With a focus on mentorship and operational excellence, you will play a crucial role in fostering a positive store culture and driving business results. Join a family-owned company that values diversity and is committed to your professional growth. If you're ready to elevate your career in a supportive environment, this position is perfect for you.

Benefits

Career Growth

Relocation Assistance

Vibrant Community

Helpful Staff

Qualifications

• 3-5 years of experience in the auto parts retail business.
• Strong leadership and people management abilities.

Responsibilities

• Build, guide, train, and develop an engaged team for high customer service.
• Drive continuous improvement in processes and productivity.

Skills

Leadership

People Management

Customer Service

Communication Skills

Organizational Skills

Detail-oriented

Job description

Position: Store Manager

Location: Ladner, BC

Elevate Your Career with Lordco Auto Parts – Management Opportunities in Ladner, BC!

Are you ready to propel your career forward? Lordco Auto Parts is offering a fantastic opportunity for an ambitious individual to start a management career in the stunning town of Ladner, BC.

Why Ladner?

Discover Ladner, a charming community located along the Fraser River. Ladner is known for its inviting cafes and delightful local shops. If convenience is a top priority for you, this neighborhood is perfect! Here, you can effortlessly work, develop your career, shop, and dine, all within easy reach. With amenities catering to diverse tastes and needs, Ladner truly has something for everyone!

Why Lordco?

At Lordco, we believe success is the result of preparation meeting opportunity. We’re committed to your professional growth and offer a dynamic work environment where you can make a real impact. Join our team and benefit from:

• Career Growth: Develop your skills and advance in a company that values your ambition.
• Relocation Assistance: We provide support for the right candidate to help you transition smoothly to your new role.
• Vibrant Community: Ladner is a scenic location with a good number of amenities and a quiet, close-knit community. There are also many beautiful parks dotted throughout the community and tons of shops to explore!
• Helpful Staff: At Ladner, our team is passionate about continuous learning and dedicated to delivering a personalized experience for every customer. Providing outstanding customer service is not just a goal—it’s a commitment we make with every interaction.

Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85 store locations across Western Canada and is a family-owned and operated business since 1974. We want you to feel valued and welcomed within our diverse and inclusive team.

What You'll Do:

Leadership

• Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
• Participate in regular meetings and provide updates on store initiatives.
• Maintain a complete team, actively working with the recruitment team in the hiring process.

Mentorship

• Coach, mentor, and develop staff for future growth.
• Conduct annual staff evaluations with the store team and coach to improve any performance gaps.
• Lead effective meetings/coaching sessions, keeping the team well-informed of pertinent information.

Operations

• Drive continuous improvement in processes, procedures, and productivity.
• Effective store scheduling to support business operations.
• Identify areas of growth within store operations to help ensure targets are achieved.
• Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.

Customer Service

• Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
• Respond to customer complaints in a timely, appropriate, and professional manner.
• Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.

Do you fit the part?

• 3-5 years of experience in the auto parts retail business
• Ability to lead by example and develop a team
• Strong leadership and people management abilities
• Ability to produce results while maintaining a positive team environment
• Excellent verbal and written communication skills
• Excellent organizational skills and the ability to meet deadlines
• Detail-oriented and able to manage multiple priorities at once

Annual pay range is $65K - $85K based on store performance and experience, including base salary and commissions.

Apply now and join our family today!

At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.