Store Leader (Manager) Trainee

SuperMom's LLC; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in the convenience retail sector is seeking a Store Leader (Manager) Trainee in Calgary. This full-time role involves managing store operations, enhancing team performance, and ensuring a high level of customer service. Candidates should have a strong retail management background, effective employee training skills, and a commitment to fostering a positive workplace culture.

Qualifications

• Minimum one-year experience in QSR/retail management or approximately three years in a similar role.
• Post-secondary education required.

Responsibilities

• Oversee daily store operations and manage inventory.
• Recruit and train employees to create a strong team culture.
• Communicate effectively to ensure a customer-obsessed environment.

Skills

Employee training

Coaching

Conflict management

Customer service

Communication skills

Team player

Time management

Education

Post-secondary education

Job description

Store Leader (Manager) Trainee page is loaded

Store Leader (Manager) Trainee

Apply locations Calgary, AB time type Full time posted on Posted 3 Days Ago job requisition id R25_0000005392

1. Oversee daily store operations, supervise employees, and manage inventory.
2. Ensure staff levels meet operational needs; recruit quality team members, provide training and build talent.
3. Coach and mentor with respect and kindness to create a positive working environment and strong team culture for both staff and customers.
4. Communicate effectively with all team members to inspire and motivate them to be customer obsessed , building loyalty, with solid collaboration within the Team.
5. Foster diversity, equity, and inclusion.
6. Conduct timely performance reviews, make recommendations for pay increases and promotions. Provide performance counseling, conduct terminations, when necessary, as established by the Company.
7. Prepare payroll timesheets and work schedules.
8. Act as the liaison between management and team members.
9. Maximize sales by implementing plus selling and merchandising programs; create successful sales strategies to grow profitability, ensure product mix and inventory levels are maintained, priced, and displayed.
10. Review and analyze the store’s financial statements to monitor yearly trends and utilize proactive/preventative measures when necessary if underperforming.
11. Submit Daily/Weekly reports, handle deposits and balance deliveries/Inventory.
12. Responsible for maximizing Net After Selling by increasing sales, controlling expenses, managing shortage, and improving Gross Profit.
13. Create a positive public brand image by maintaining an appealing appearance of the store inside and out.
14. Coordinate maintenance of equipment.
15. Ensure all employees operate in accordance with established Health and Safety policies, practices, and procedures and that the store has a current Health and Safety Representative in place.
16. Confirm compliance with all local, provincial, federal laws and company policies and procedures.
17. Performs other duties and responsibilities as required by management and meeting deadlines .

EDUCATION & EXPERIENCE:

Post-secondary education combined with a minimum of one-year QSR/retail/grocery service industry management/supervisor experience OR approximately 3 years previous QSR/retail/grocery service industry management/supervisor experience OR an equivalent combination of education and experience.

SKILLS/QUALIFICATIONS/TRAVEL:

• Demonstrated effective employee training, coaching and conflict management experience.
• Highly motivated with a desire to work in a fast-paced environment.
• Results oriented team-player.
• Ability to work flexible work schedule including days, nights, weekends, holidays, and on-call.
• Valid driver’s license and access to vehicle for bank deposits and travel between stores.
• Strong communication skills – must be able to read, write and comprehend the English language to understand Company reports, memos, documents manuals, etc.
• Basic computer and math skills.
• Excellent customer service skills.
• Store Leaders may be required to transfer to an alternate store within the market to support operational needs.

PHYSICAL REQUIREMENTS

The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
Are we able to list these as bona fide occupational Qualifications?? Eg. We could not hire a SL that has a disability protected under the Canada Human Rights Act that prohibits them from performing the physical requirements of the job.

DECISION MAKING& PROBLEM SOLVING

Requires the ability to make decisions on situations relating to day-to-day operations of the store, staffing, performance management, compensation increases, employee development, controlling expenses, product mix, merchandising.

The list of requirements, duties, responsibilities is not exhaustive, management reserves the right to assign other tasks according to the operational requirements of the store.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link .

About Us

As proud founders of the world’s first convenience store, 7‑Eleven’s top priority has always been to give customers the most convenient experience possible to consistently meet their needs. 7‑Eleven aims to be a one-stop shop for consumers – a place people can always rely on to deliver what they want, when, where and how they want it. This goal continues to shape 7‑Eleven’s ethos, driving 7‑Eleven’s expansion into operating Speedway, Stripes, Laredo Taco Company and Raise the Roost Chicken and Biscuits, with locations, as well as proprietary products and services including 7NOW, 7Rewards, Speedy Rewards and 7‑Eleven Fleet, throughout the U.S.