Store Lead & Team Coach

The Children's Place; Delta; On-site; CAD 23,000 - 30,000; Full time

Job summary

The Children’s Place is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD). The role represents the brand, engages customers, and maintains store standards while supporting teamwork and employee development.

Responsibilities include coaching associates, addressing performance concerns with the Store Manager, and participating in company training.

Qualifications

• High school diploma or equivalent required.
• 1-3 years retail experience preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Assist in developing talent through training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide timely, objective feedback.
• Assess performance and provide feedback during daily/annual reviews.
• Motivate associates to build brand loyalty and create a positive store environment.
• Model exceptional customer service on the sales floor and maintain brand standards.
• Represent the company professionally and positively to customers.
• Support management to maximize productivity through knowledge, service, and initiatives.
• Participate in Leader on Duty program to drive customer experience and store profitability.
• Process payroll weekly and adjust schedules based on business needs.
• Maintain a clean, organized stockroom and ensure safety standards are met.

Skills

Customer engagement

Leadership

Coaching

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children’s Place is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD). The role represents the brand, engages customers, and maintains store standards while supporting teamwork and employee development.

Responsibilities include coaching associates, addressing performance concerns with the Store Manager, and participating in company training.