Store Lead: Lead Team & Deliver Great Service

Ontario Trillium Foundation; Hamilton; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Health Benefits

RRSP Plan with employer contributions

Food Discounts

Growth Opportunities

Bonus opportunities

Job summary

Domino's Pizza Canada in Hamilton is seeking a Store Lead to oversee day-to-day operations and deliver an exceptional customer experience. You will lead the team, manage shifts, and ensure product, service and image standards are consistently met.

The role involves hands-on duties like pizza making, customer service and paperwork, with on-call duties and growth opportunities. Base salary starts at $39,000/yr with bonuses and benefits.

Qualifications

• Prior experience in store leadership is required.
• WHMIS, AODA, and Health & Safety certificates are required or may be obtained during hiring.
• Demonstrated ability to lead a team and deliver consistent customer experience.

Responsibilities

• Lead, manage and hold the team accountable.
• Ensure product, service and image standards are upheld.
• Manage in-week shift changes and cancellations.
• Maintain inventory, cleaning and office supplies.
• Complete daily paperwork accurately.
• Address customer concerns within 48 hours.
• Adhere to Domino's Canada policies and standards.
• Run or co-run shifts, including making pizzas and serving customers.

Skills

Leadership

Staff Management

Customer Service

Inventory Management

Shift Scheduling

Problem Solving

Job description

Domino's Pizza Canada in Hamilton is seeking a Store Lead to oversee day-to-day operations and deliver an exceptional customer experience. You will lead the team, manage shifts, and ensure product, service and image standards are consistently met.

The role involves hands-on duties like pizza making, customer service and paperwork, with on-call duties and growth opportunities. Base salary starts at $39,000/yr with bonuses and benefits.