Store Lead(Hamilton)

Ontario Trillium Foundation; Hamilton; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Health Benefits

RRSP Plan with employer contributions

Food Discounts

Growth Opportunities

Bonus opportunities

Job summary

Domino's Pizza Canada in Hamilton is seeking a Store Lead to oversee day-to-day operations and deliver an exceptional customer experience. You will lead the team, manage shifts, and ensure product, service and image standards are consistently met.

The role involves hands-on duties like pizza making, customer service and paperwork, with on-call duties and growth opportunities. Base salary starts at $39,000/yr with bonuses and benefits.

Qualifications

• Prior experience in store leadership is required.
• WHMIS, AODA, and Health & Safety certificates are required or may be obtained during hiring.
• Demonstrated ability to lead a team and deliver consistent customer experience.

Responsibilities

• Lead, manage and hold the team accountable.
• Ensure product, service and image standards are upheld.
• Manage in-week shift changes and cancellations.
• Maintain inventory, cleaning and office supplies.
• Complete daily paperwork accurately.
• Address customer concerns within 48 hours.
• Adhere to Domino's Canada policies and standards.
• Run or co-run shifts, including making pizzas and serving customers.

Skills

Leadership

Staff Management

Customer Service

Inventory Management

Shift Scheduling

Problem Solving

Job description

We are happy that you are interested in joining the Domino's team!

The Store Lead is a store manager role. Their job at its core is to ensure that the store delivers an exceptional customer experience. The Store Leads primary responsibility is thus ensuring that the Domino's Product, Service and Image standards are upheld and exceeded at all times.

Their responsibilities will consist of:

• Lead, Manage & Hold the Team Accountable
• Ensure Team Wide Excellence in Product, Service & Image
• Manage In-Week Shift Changes & Cancellations
• Maintaining Adequate Levels of Inventory, Cleaning and Office Supplies.
• Confirming Accurate Completion of Daily Paperwork
• Promptly Handling Customer Concerns Within 48 Hours
• Adhering to the Policies and Standards of Domino's Pizza Canada

A large part of the role will be running or co-running shifts in the pizza store. This will involve making pizzas, serving customers, completing shift prep, doing paperwork and leading the team. The constant goal will include helping the team to ensure that the day-to-day operations are handled flawlessly and customers receive exceptional product and service. To successfully do this, the Store Lead will be a leader on the team, assist by being on-call at certain times, picking up shortages of food, etc. Prior experience is a requirement.

Compensation and Benefits:

-Base Salary starting at $39,000/yr

-Regular Bonus Opportunities with clear targets (every 4 weeks)

-Health Benefits

-Available RRSP Plan with employer contributions

-Food Discounts

-Growth Opportunities

Locations

1) North Hamilton Domino's (275 James Street North)

2)Downtown Hamilton Domino's (96 Main Street East)

3)Hamilton Domino's (1171 Upper James Street)

4) Stoney Creek Mountain Domino's (1782 Stone Church Road East)

5) Dundas Dominos: 86 Main St, Dundas

Requirements

WHMIS, AODA, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.