Customer Service Representative (Hamilton)

Ontario Trillium Foundation; Hamilton; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Food discounts

Fitness plan discounts

Management training

Internal promotion

Fun and professional work environment

Team events and awards

Job summary

Domino's Pizza is hiring a Customer Service Representative in Hamilton. You will join a team focused on delivering exceptional customer service, preparing Domino's products, and keeping the store clean and inviting. Your role may expand to include shift leadership duties as you grow with the team.

We value punctuality, uniform standards, and a positive attitude, with opportunities for internal advancement through training and hands-on experience in a fast-paced environment.

Qualifications

• Experience in providing excellent customer service.
• Ability to work in a team environment.
• Willingness to learn and adapt to policies.

Responsibilities

• Provide exceptional customer service and prepare Domino's products.
• Maintain cleanliness and organization of the store.
• Collaborate with team to achieve customer service, sales, and operations goals.
• Potentially take on shift leadership responsibilities and train team members.

Job description

Hot job openings, fresh out of the oven!

We are happy that you are interested in joining the Domino's team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:

CSRs are primarily responsible for providing exceptional customer service, making great Domino's Pizza products and maintaining cleanliness of the store. CSR's at Domino's work in a team environment making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews and cost management.

Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, manage other team members, balance finances and inventory and train team members. Shift leaders may be required to attend workshops to further develop their skills.

We expect the standard professionalism from our team members including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.

Who we are:

Our franchise group (Empire Pizza) operates many Domino's Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, and Southwest Ontario. We love the communities we are fortunate to be in and this shows itself most obviously in our community involvement right down to the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.

Our franchisee, Werner Lomker, was the reigning World's Fastest Pizza Maker from 2018-2022 (check out his most recent 2020 win here: https://media.dominos.com/stories/werner-lomker/). We love competing and having fun and this starts right from the top!

Locations:

1) North Hamilton Dominos: 275 James Street North

2)Downtown Hamilton Dominos: 96 Main Street East

3)Hamilton Dominos: 1171 Upper James Street

4) Stoney Church Dominos: 1782 Stone Church Road East

5) Dundas Dominos: 86 Main St, Dundas

We are very interested in growing with our team and providing opportunities for advancement internally. We can proudly say all of our current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all of our team members to continue their journey with us or leave better equipped than they came.

Compensation and Benefits

Starting Wage: minimum wage

Health/Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

• Food Discounts
• Fitness Plan Discounts
• Access to Management Training
• Promotes Internally
• Fun and Professional Work Environment
• Team events and awards

Requirements

WHMIS, AODA, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.