Store Lead(Norfolk)

Ontario Trillium Foundation; Central Ontario; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Health Benefits

RRSP Plan

Food Discounts

Growth Opportunities

Bonus Opportunities

Job summary

Domino's Pizza Canada is seeking a Store Lead to oversee daily store operations and deliver an exceptional customer experience. The role centers on upholding Domino’s Product, Service and Image standards while leading the team during shifts, handling paperwork, inventory, and on-call coverage.

The ideal candidate has prior leadership experience, a passion for service, and the ability to manage in-week shifts, address customer concerns within 48 hours, and drive growth by enforcing safety

Qualifications

• Prior leadership experience in a fast-food or retail setting.
• WHMIS, AODA, and Health & Safety certifications recommended.
• Willingness to be on-call and lead shifts.

Responsibilities

• Lead, Manage & Hold the Team Accountable
• Ensure Team Wide Excellence in Product, Service & Image
• Manage In-Week Shift Changes & Cancellations
• Maintaining Adequate Levels of Inventory, Cleaning and Office Supplies.
• Confirming Accurate Completion of Daily Paperwork
• Promptly Handling Customer Concerns Within 48 Hours
• Adhering to the Policies and Standards of Domino’s Pizza Canada

Skills

Leadership

Team management

Customer service

Shift coordination

Food preparation

Job description

We are happy that you are interested in joining the Domino’s team!

The Store Lead is a store manager role. Their job at its core is to ensure that the store delivers an exceptional customer experience. The Store Leads primary responsibility is thus ensuring that the Domino’s Product, Service and Image standards are upheld and exceeded at all times.

Their responsibilities will consist of:

• Lead, Manage & Hold the Team Accountable
• Ensure Team Wide Excellence in Product, Service & Image
• Manage In-Week Shift Changes & Cancellations
• Maintaining Adequate Levels of Inventory, Cleaning and Office Supplies.
• Confirming Accurate Completion of Daily Paperwork
• Promptly Handling Customer Concerns Within 48 Hours
• Adhering to the Policies and Standards of Domino’s Pizza Canada

A large part of the role will be running or co-running shifts in the pizza store. This will involve making pizzas, serving customers, completing shift prep, doing paperwork and leading the team. The constant goal will include helping the team to ensure that the day-to-day operations are handled flawlessly and customers receive exceptional product and service. To successfully do this, the Store Lead will be a leader on the team, assist by being on-call at certain times, picking up shortages of food, etc. Prior experience is a requirement.

Compensation and Benefits:

• Base Salary starting at $39,000/yr
• Regular Bonus Opportunities with clear targets (every 4 weeks)
• Health Benefits
• Available RRSP Plan with employer contributions
• Food Discounts
• Growth Opportunities

Locations:

• 1)Simcoe Domino’s (107 Queensway East)
• 2) Port Dover Domino’s (32 Walker Street)

Requirements

WHMIS, AODA, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.