Store Lead: Customer Experience & Growth Coach

Moores Clothing; Winnipeg; On-site; CAD 25,000 - 32,000; Full time

Job summary

Moores Clothing in Winnipeg, MB seeks a Store Lead to partner with the Store Manager to coach the team, drive sales, and ensure operational excellence when on duty. This role includes opening/closing the store and managing duties as the manager on duty.

The successful candidate will build an engaging customer experience, lead store staff, and leverage store reports to inform decisions and opportunities for growth.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and organizational skills; good judgement.
• Excellent written and verbal communication; active listening.
• Proven ability to train and develop store teams.
• Proficient in Microsoft Office and video conferencing; POS knowledge.
• Able to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to coach team and achieve sales goals.
• Open/close store and manage duties as the manager on duty.
• Drive guest experience through operational excellence and service.
• Lead with company values and foster inclusive, engaging environment.
• Utilize store reports to support decision making and growth.

Skills

Retail experience

Leadership

Communication

Training and development

Tech proficiency

POS knowledge

Problem-solving

Tools

Microsoft Office

Video conferencing

Job description

Moores Clothing in Winnipeg, MB seeks a Store Lead to partner with the Store Manager to coach the team, drive sales, and ensure operational excellence when on duty. This role includes opening/closing the store and managing duties as the manager on duty.

The successful candidate will build an engaging customer experience, lead store staff, and leverage store reports to inform decisions and opportunities for growth.