Stone - Project Technician Calgary, AB

BearCom Canada; Calgary; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

On-site parking

Tuition reimbursement

RRSP matching

Job summary

Stone Security, a BearCom company, is a leading security integrator providing top-tier services and products to clients. This role involves customer support, system operation instruction, and hands-on installation and troubleshooting of IP video, intrusion, and access control systems.

Candidates should have 5+ years in low voltage tech, relevant licenses, and strong training abilities. On-site work with travel and on-call availability expected.

Qualifications

• 5+ years in a technician role in low voltage/electrical fields.
• High School Diploma or vocational training.
• Low voltage security license and video management certification (Milestone preferred) and Lenel S2 access control certification.
• CPR/First Aid, OSHA 30 certification, valid driver's license.

Responsibilities

• Provides reliable, high quality customer support.
• Instructs customers on system operation and functionality.
• Installs and troubleshoots low voltage panels, wiring, IP video and intrusion systems.
• Leads field installations and mentors a team of technicians.
• Maintains documentation and safety compliance.
• Willingness to travel and be on-call as required.

Skills

Security systems

Team leadership

Troubleshooting

Field installation

Education

High school diploma

Tools

Milestone

Lenel S2

Job description

Stone Security, a BearCom company, is a leading company in security integration, dedicated to providing top-notch services/products to our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

Duties & Responsibilities

• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains truck stock/inventory (equipment and tools). Able to do Tier 2 calls independently.
• Installs and troubleshoots low voltage panels, wiring and associated devices including IP video systems and intrusion systems.
• Performs system testing and signal verification.
• Organizes and utilizes technical resources, information, materials, and support; ensures progress and completion of assigned tasks.
• Installs panels, boxes, wiring and associated devices at the headend; reads plans; uses a variety of tools; completes installations according to requirements and shows a mastery of field installation and integration across access control, intrusion, and IP video systems.
• Follows policy and jobsite rules for safety.

Qualifications & Skills

• Must have a minimum of 5 or more years experience in technician role or or equivalent experience in the low voltage/electrical industry.
• Minimum of High School Diploma/Vocational Training.
• Must have a low voltage security license (where applicable) and a video management certification (preferably with Milestone) and access control certification (preferably with Lenel S2).
• Minimum of 1 Intrusion System Certification.
• Must have a valid Drivers License and a current Scissor/Boom Lift Certification and OSHA 30 certification, along with CPR/First Aid Certification.
• Advanced knowledge of security systems (i.e. optimization of the network, system programming and integration and relay functionality).
• Ability to program the access control panel, intrusion panel and video management system.
• Ability to trouble shoot and resolve system issues.
• Able to teach and train others.
• Provides accurate and succinctly written documentation.
• Must be able to multi-task.
• Able to display a professional demeanor.
• Ability and willingness to make key contributions to the growth of the business.
• Previous experience in leading a team of at least 2 technicians who have successfully completed multiple security projects. Has developed and trained technicians to their next level.
• Ability to stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
• Use vision abilities including: close, distance, peripheral, depth, and color.
• Ability to work in unusual and sometimes difficult positions/circumstances such as climbing ladders, scaffolding and high lift equipment; crawl spaces, attics, above ceilings; lift, move, and hold up to approximately 50 lbs.
• Must be able to maneuver into and out of heavy equipment.
• Must be able to work a full-time, flexible schedule with “on call availability” and be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods.
• Periodic Travel may be required, including long distance drives of several hours. For Global Team positions, 50% or more overnight travel may be required.

Benefits

Stone wants to elevate your professional growth! We value investing in developing our team members and advancing your technical capabilities. Stone can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll Also Receive

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Virtual Healthcare
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

Stone, a BearCom Company, is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.