Stocking Team Lead — Customer Service & Training

Walmart Canada

Kirkland

On-site

CAD 25,000 - 35,000

Part time

6 days ago

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Job summary

Walmart Canada in Kirkland, QC is seeking a Stocking Associate to support customer service across General Merchandise and Food departments. You will assist in leading stocking tasks, respond to inquiries, and mentor associates through teaching and training.

This role requires strong communication and a hands-on approach to daily operations on the sales floor. The position starts at a minimum hourly rate of CAD 21.85, with opportunities to contribute to store performance and team growth in a

Qualifications

Excellent customer service skills and communication.
Ability to coach and develop associates.
Experience with scheduling and task delegation.

Responsibilities

Provide excellent customer service by greeting customers, assisting with product promotions, locating merchandise, and resolving issues.
Coordinate daily tasks and manage priorities with the Stocking 1 and 2 Coach and Store Management Team; delegate and follow up on VizPick tasks.
Assess and adjust department presentation, merchandising displays, and cleanliness to meet company standards.
Lead daily Team Huddles, communicate updates, set goals, and track productivity with the team.
Review schedules with People Lead and adjust staffing as needed.
Assign associates to cover all store areas and ensure shift coverage.
Identify training opportunities and develop associates through teaching and feedback.
Maintain a safe, clean work environment by following policy and completing safety logs.
Support GTA/Workday tasks and assist management.
Assist with recruitment and onboarding of new associates.