Stocking Team Lead - Customer Service & Merchandising

Walmart Canada; Montreal; Presencial; CAD 25 000 - 35 000; Tempo integral

Resumo da oferta

Walmart Canada is seeking a frontline team member to assist in stocking leadership, handle customer inquiries, promote products, and ensure merchandise presentation and safety standards across General Merchandise and Food departments. The role emphasizes coaching, daily huddles, and proactive communication with store leadership.

The position starts at a minimum hourly rate of $21.85, with responsibilities including supporting scheduling, training, and coverage across store areas.

Qualificações

• Age – 16 or older
• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Responsabilidades

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily VizPick processes.
• Assesses the overall presentation of General Merchandise and Food and Consumable Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Descrição da oferta de emprego

Position Summary...Assists in the leadership of the Stocking processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily VizPick processes.
• Assesses the overall presentation of General Merchandise and Food and Consumable Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
  
  

The minimum rate of pay for this position starts from $21.85.



Le taux horaire minimum pour ce poste débute à 21.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3820 DE LA COTE VERTU BLVD, VILLE SAINT LAURENT, QC H4R 1P8, Canada

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