Stocking Team Lead: Backroom & Customer Service

Walmart Canada; Oakville; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Oakville, ON is seeking a team-oriented associate to assist in the backroom and unloading department, ensuring excellent customer service while guiding tasks and training associates. You will support the Store Management Team, lead daily huddles, and help maintain secure stock and store appearance.

The role involves training, coaching, and collaboration with Coaches and People Leads to promote performance and growth, with a starting hourly wage of 21.20 CAD.

Qualifications

• Provides excellent customer service while assisting customers and resolving issues.
• Coordinates tasks and supports management in prioritizing work.
• Maintains effective communication with associates and leadership.

Responsibilities

• Provide excellent Customer Service by greeting customers and assisting with purchases and product information.
• Assist in directing task completion as per priorities from coaches and Store Management.
• Ensure backroom presentation, merchandising, and stock readiness; perform daily audits as required.
• Lead daily team huddles, communicate updates, set goals, and track productivity.
• Secure high-ticket merchandise and ensure doors and lockups are closed when not in use.

Skills

Customer service

Team coordination

Communication

Problem solving

Tools

Workday

Job description

Walmart Canada in Oakville, ON is seeking a team-oriented associate to assist in the backroom and unloading department, ensuring excellent customer service while guiding tasks and training associates. You will support the Store Management Team, lead daily huddles, and help maintain secure stock and store appearance.

The role involves training, coaching, and collaboration with Coaches and People Leads to promote performance and growth, with a starting hourly wage of 21.20 CAD.