Stage Bar Host: Dynamic Casino Guest Experience

Grey Eagle Resort & Casino; Calgary; Presencial; CAD 30.000 - 46.000; Jornada completa

Descripción de la vacante

Grey Eagle Resort & Casino in Calgary is seeking an energetic Host/Hostess to join our high-volume Food & Beverage team. Under the Front of House supervision, you will greet guests, seat them promptly, and ensure exceptional service while maintaining safety and cleanliness.

You should hold Alberta Pro Serve, have 1–2 years in a fast-paced operation, and be comfortable with POS systems, shift work, and standing for long periods.

Formación

• Alberta Pro Serve certification is required.
• 1–2 years experience in a high-volume foodservice with customer service.
• Post-secondary hospitality program is an asset.
• Experience with POS systems is required.

Responsabilidades

• Greet and seat guests promptly in various outlets.
• Provide exceptional guest service and uphold brand standards.
• Review daily specials and promotions.
• Monitor seating fairly and efficiently.
• Ensure cashier/hostess station is ready at shift start and end.
• Adhere to all AGLC, casino, and governing policies.
• Build positive relationships with guests and staff.
• Report to work on time and present a clean uniform.
• Maintain hygiene and grooming, and communicate issues to FOH Manager.
• Attend meetings and training as required.

Conocimientos

POS systems

Interpersonal skills

Verbal and written communication

Teamwork

Organizational skills

Attention to detail

Educación

Alberta Pro Serve Certification

Hospitality management education (asset)

Herramientas

POS systems software

Descripción del empleo

Grey Eagle Resort & Casino in Calgary is seeking an energetic Host/Hostess to join our high-volume Food & Beverage team. Under the Front of House supervision, you will greet guests, seat them promptly, and ensure exceptional service while maintaining safety and cleanliness.

You should hold Alberta Pro Serve, have 1–2 years in a fast-paced operation, and be comfortable with POS systems, shift work, and standing for long periods.