Staff Product Designer, Manage

Clio - Cloud-Based Legal Technology; Canada; On-site; CAD 145,000 - 218,000; Full time

Job summary

Clio is seeking a Staff Product Designer to lead the Legal Practice Management experience. This role involves driving design solutions, collaborating with cross-functional teams, and mentoring junior designers. Candidates should have extensive experience in product design and a passion for user-centered design.

Benefits

Competitive salary

Health benefits

Flexible work policies

Recognition programs

Qualifications

• 7+ years of experience in product design, preferably SaaS.
• Proven track record of shipping high-quality work.
• Strong understanding of UX best practices and methodologies.

Responsibilities

• Drive design vision and execution for scalable solutions.
• Own end-to-end user journeys from ideation to production.
• Mentor junior designers and advocate for user-centered design.

Skills

UX research

Visual design

Interaction design

Prototyping

Collaboration

User-centered design

Tools

Figma

Miro

Job description

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Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are seeking a strategic and experienced Staff Product Designer to lead our Legal Practice Management experience and contribute to our growing Product Design team. This role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does:

Reporting to the Design Director of Manage & Expansion Markets, you will be a key contributor to the portfolio design team, playing a significant role in shaping the core experiences on Manage, which is fundamental to how lawyers practice law. You will leverage your deep design expertise to drive design solutions, mentor junior designers, and collaborate closely with Product and Engineering to deliver exceptional user experiences.

Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you’ll work on:

• Scalable Design Solutions: Drive the design vision and execution of scalable design solutions and frameworks that leverage AI/ML and engage with all aspects of Clio Documents workflow across Clio products
• Design Execution: Own end-to-end user journeys and all aspects of design from vision, ideation, to prototyping, testing, and final production
• Cross-Functional Collaboration: Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle.
• Design Quality & Consistency: Apply and contribute to design processes, standards, and best practices, ensuring consistency and scalability across the Manage experience.
• User-Centered Advocacy: Champion user-centered design principles, leveraging user research and data to inform design decisions and product improvements.
• Stakeholder Communication: Effectively communicate design concepts and rationale to stakeholders at all levels, influencing product direction.
• Mentorship & Guidance: Provide guidance and mentorship to junior designers, fostering their growth and development.
• User Research & Testing: Participate in and contribute to user research activities and usability testing to validate design solutions.
• Design System Contribution: Actively contribute to and advocate for Clio’s design system, ensuring consistency and efficiency across the platform.

What you bring:

• 7+ years of experience in product design, SaaS experience is preferred but not required.
• Proven track record of shipping high-quality, impactful work
• Mastery of UX research, visual & interaction design, prototyping, and UX best practices
• Willingness to experiment with AI and optimize with methods like A/B testing
• Ability to translate user needs, business metrics, and goals into effective design solutions
• Excellent cross-disciplinary collaboration and organizational agility
• Expertise in user research methodologies and translating findings into design strategies
• Strong understanding of interaction design, data visualization, and information architecture
• Experience working on large-scale, complex projects in agile environments
• Proficiency in design and prototyping tools (e.g., Figma, Miro)
• Knowledge of accessibility standards (WCAG)

Bonus points if you have:

• Experience with enterprise software

What you will find here:

Our Total Rewards Program includes competitive salary, health benefits, flexible work policies, and recognition programs. The full salary range for this role is $145,100 to $217,700 CAD, depending on experience and location.

We value diversity, inclusion, belonging, and accessibility, and encourage candidates from all backgrounds to apply. Clio provides accommodations during the recruitment process upon request.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design, Art/Creative, IT
• Industries: Software Development, IT Services, IT Consulting