Staff Product Designer, Manage

T-Net British Columbia; Vancouver; Hybrid; CAD 145,000 - 218,000; Full time

Job summary

An innovative firm is seeking a strategic Staff Product Designer to lead the Legal Practice Management experience. This role involves driving design solutions, mentoring junior designers, and collaborating across teams to enhance user experiences in legal tech. With a commitment to user-centered design, you'll play a pivotal role in transforming how legal professionals serve their clients. Join a dynamic team in a hybrid work environment that values diversity and fosters creativity, while enjoying competitive compensation and comprehensive benefits.

Benefits

Top-tier health benefits

Dental insurance

Vision insurance

Flexible time off policy

$2000 annual counseling benefit

RRSP matching

RESP contributions

Clioversary recognition program

Qualifications

• 7+ years of product design experience, preferably in SaaS.
• Mastery of UX research and strong visual design skills.
• Expertise in design tools and accessibility standards.

Responsibilities

• Drive design vision and execution for scalable solutions.
• Own end-to-end user journeys and design processes.
• Mentor junior designers and champion user-centered design.

Skills

UX research

Visual design

Interaction design

Prototyping

AI/ML design solutions

User-centered design

Cross-disciplinary collaboration

User research methodologies

Agile development

Education

Bachelor's in Design or related field

Master's in Design or related field

Tools

Figma

Miro

Job description

We are seeking a strategic and experienced Staff Product Designer to lead our Legal Practice Management experience and contribute to our growing Product Design team. This role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does:

Reporting to the Design Director of Manage & Expansion Markets, you will be a key contributor to the portfolio design team, playing a significant role in shaping the core experiences on Manage, which is fundamental to how lawyers practice law. You will leverage your deep design expertise to drive design solutions, mentor junior designers, and collaborate closely with Product and Engineering to deliver exceptional user experiences.

Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you'll work on:

• Scalable Design Solutions: Drive the design vision and execution of scalable design solutions and frameworks that leverage AI/ML and engage with all aspects of Clio Documents workflow across Clio products.
• Design Execution: Own end-to-end user journeys and all aspects of design from vision and ideation to prototyping, user testing, and final production.
• Cross-Functional Collaboration: Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle.
• Design Quality & Consistency: Apply and contribute to design processes, standards, and best practices, ensuring consistency and scalability across the Manage experience.
• User-Centered Advocacy: Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements.
• Stakeholder Communication: Effectively communicate design concepts and rationale to stakeholders at all levels, influencing product direction.
• Mentorship & Guidance: Provide guidance and mentorship to junior designers, fostering their growth and development.
• User Research & Testing: Participate in and contribute to user research activities and usability testing to validate design solutions.
• Design System Contribution: Actively contribute to and advocate for Clio's design system, ensuring consistency and efficiency across the platform.

What you bring:

• 7+ years of experience in product design, SaaS experience is preferred but not required.
• Proven track record of shipping high-quality, impactful work.
• Mastery of UX research, strong visual & interaction design skills, prototyping, and UX best practices.
• A desire and willingness to experiment with new approaches leveraging AI and methods like A/B testing.
• Ability to translate user needs, business metrics, and goals into effective design solutions.
• Excellent cross-disciplinary collaboration and organizational agility.
• Expertise in user research methodologies and translating findings into design strategies.
• Strong understanding of interaction design principles, data visualization, and information architecture.
• Proven ability to work in a fast-paced environment.
• Experience with large-scale, complex projects and agile development processes.
• Expert in design and prototyping tools (e.g., Figma, Miro).
• Knowledge of accessibility standards (WCAG).

Bonus points if you have:

• Experience with enterprise software.

What you will find here:

Compensation is a key component of Clio’s Total Rewards Program, designed to ensure fair and competitive pay practices that support our high-performing culture.

• Competitive salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment; local Clions (Vancouver, Calgary, Toronto, Dublin) expected to be in-office at least 2 days/week on Anchor Days.
• Flexible time off policy, encouraging 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contributions.
• Clioversary recognition program at 3, 5, 7, and 10 years.

The full salary range for this role is $145,100 to $217,700 CAD, depending on location and experience. Salary bands may vary by region.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

We are committed to fostering an inclusive environment where all team members feel valued and empowered. We encourage candidates from diverse backgrounds to apply and provide accommodations during the recruitment process.

Learn more about our culture at clio.com/careers.