Staff Product Designer, Manage

Clio - Cloud-Based Legal Technology; Calgary; Hybrid; CAD 145,000 - 218,000; Full time

Job summary

An innovative firm is seeking a strategic Staff Product Designer to lead the Legal Practice Management experience. This role involves driving design solutions that enhance user experiences, mentoring junior designers, and collaborating across teams to deliver exceptional products. With a focus on user-centered design and a commitment to transforming legal services, this position offers a unique opportunity to make a significant impact. You'll work within a supportive environment that values diversity and inclusion, while enjoying competitive compensation and benefits. If you're passionate about design and eager to shape the future of legal technology, this role is for you.

Benefits

Top-tier benefits

Flexible work arrangements

Recognition programs

Qualifications

• 7+ years of product design experience, preferably in SaaS.
• Mastery in UX research, visual & interaction design, and prototyping.
• Strong understanding of accessibility standards (WCAG).

Responsibilities

• Drive design vision and execution of scalable solutions leveraging AI/ML.
• Own end-to-end user journeys from vision to final production.
• Mentor junior designers and champion user-centered principles.

Skills

UX Research

Visual Design

Interaction Design

Prototyping

Collaboration

Organizational Skills

User Research Methodologies

Data Visualization

Agile Processes

AI-driven Design

Tools

Figma

Miro

Job description

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Clio is more than just a tech company–we are a global leader transforming the legal experience for all by bettering the lives of legal professionals and increasing access to justice.

Summary:

We are seeking a strategic and experienced Staff Product Designer to lead our Legal Practice Management experience and contribute to our growing Product Design team. This role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does:

Reporting to the Design Director of Manage & Expansion Markets, you will be a key contributor to the portfolio design team, shaping core experiences on Manage, which are fundamental to how lawyers practice law. You will leverage deep design expertise to drive solutions, mentor junior designers, and collaborate closely with Product and Engineering to deliver exceptional user experiences.

Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming legal service delivery, join us!

What you’ll work on:

• Scalable Design Solutions: Drive the design vision and execution of scalable solutions leveraging AI/ML across Clio Documents workflow.
• Design Execution: Own end-to-end user journeys, from vision and ideation to prototyping, testing, and final production.
• Cross-Functional Collaboration: Partner with Product Management, Engineering, and stakeholders to ensure seamless design integration.
• Design Quality & Consistency: Contribute to standards and best practices, ensuring consistency across the Manage experience.
• User-Centered Advocacy: Champion user-centered principles, utilizing research and data to inform design decisions.
• Stakeholder Communication: Communicate design concepts effectively to influence product direction.
• Mentorship & Guidance: Mentor junior designers, fostering growth.
• User Research & Testing: Participate in research activities to validate designs.
• Design System Contribution: Contribute to Clio’s design system for consistency and efficiency.

What you bring:

• 7+ years of product design experience; SaaS experience preferred.
• Proven track record of impactful, high-quality work.
• Mastery in UX research, visual & interaction design, prototyping, and best practices.
• Willingness to explore AI-driven approaches and optimize with methods like A/B testing.
• Ability to translate user needs and business goals into effective designs.
• Excellent collaboration and organizational skills.
• Expertise in user research methodologies and translating findings into strategies.
• Strong understanding of interaction design, data visualization, and information architecture.
• Experience with large-scale projects and agile processes.
• Proficiency in design tools (e.g., Figma, Miro).
• Knowledge of accessibility standards (WCAG).

Bonus points if you have:

• Experience with enterprise software.

What you will find here:

Competitive salary within a comprehensive Total Rewards Program, including top-tier benefits, flexible work arrangements, and recognition programs. Salary ranges are $145,100 to $217,700 CAD, depending on experience and location.

Diversity, Inclusion, Belonging and Equity (DIBE):

We value authentic selves, diversity, and inclusion. We are committed to creating an environment where all feel valued and empowered. We encourage candidates from all backgrounds to apply. Accessibility accommodations are available during the recruitment process.

Learn more about our culture at clio.com/careers.