Staff Database Engineer - PostgreSQL & Cloud Performance

ServiceNow

Toronto

Hybrid

CAD 109,000 - 192,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health plans

RRSP plan with company match

ESPP (Employee Stock Purchase Plan)

Matching donations

Annual vacation: 20 days

Job summary

ServiceNow in Canada is seeking a Senior SWAT software engineer to own production database troubleshooting, platform performance, and multi-tenant scale. You will work on PostgreSQL/MariaDB fleets, implement observability, and drive automation to prevent incidents in a fast-paced SaaS environment.

The role requires 6+ years in relational databases, Kubernetes and CI/CD, distributed systems, and a CS degree or equivalent.

Qualifications

6+ years of experience on multiple relational databases (especially Postgres)
MVCC, transaction management, vacuum mechanics, database and query performance tuning
Buffer management, WAL architecture, backup/restore, etc.

Responsibilities

Become an SME in production database troubleshooting and Linux performance analysis
Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets
Develop observability and automation to prevent recurrence of critical issues
Influence infrastructure decisions for a multi-tenant cloud platform
Mentor and collaborate with engineers across operations and development
Drive performance/stress testing for realistic customer simulations
5+ years of database management and performance tuning
3+ years of experience with SaaS/PaaS/Cloud infrastructure products