St. I.T. Analyst

Alquemy Search & Consulting; Mississauga; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus

Job summary

A consulting firm in IT located in Mississauga is looking for a full-time Sr. I.T. Analyst. This role involves managing IT systems, providing desktop support, and troubleshooting network issues. Candidates should have experience with Active Directory, Office 365, and SQL Databases, and will be expected to address IT-related faults efficiently. A salary range of $75,000 - $85,000 plus bonuses is offered for this in-office position, five days a week.

Qualifications

• Experience managing Active Directory and Azure Active Directory.
• Ability to manage and maintain Office 365 Admin Portal.
• Familiar with SQL Databases and JIRA Cloud.

Responsibilities

• Support and maintain the company's IT systems.
• Provide efficient desktop support to all business users.
• Install authorized software to laptops and desktops.

Skills

Managing and maintaining Active Directory

Managing and maintaining Office 365 Admin Portal

1st/2nd line support

Troubleshoot network issues

Tools

SQL Databases

Atlassian JIRA Cloud

Job description

We're seeking a Sr. I.T. Analyst for a full time/permanent position with a company based in Mississauga, very close to the airport.

This is an in-office position, 5 days per week.

The office is in Mississauga, very close to the airport.

• Managing and maintaining Active Directory and Azure Active Directory
• Managing and maintaining Office 365 Admin Portal
• Managing and maintaining Atlassian JIRA Cloud
• Managing and maintaining SQL Databases
• 1st/2nd line support

Nice to have experience:

• CCNA certification
• Hyper‑V and virtualization
• TCP/IP networking
• Network services such as HTTP(S), TLS, DNS, SSH, SFTP, and VPN protocols (OpenVPN, L2TP, IPsec, etc.)
• LAN/WAN network architecture and security
• Network security principles and firewalling

Job duties:

• Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users
• The department is responsible for resolving any IT‑related faults quickly and efficiently
• Identify on‑going improvements to existing business systems
• Escalate IT issues to the IT manager where necessary
• Installing authorized software to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops, and laptops
• Troubleshoot network issues
• Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner

Salary range - $75,000 - $85,000

+Bonus

If you're interested, please apply with resume.

I will be in contact with additional information and next steps.