SRE: Build Resilient, Observability-Driven Platforms

Chair.com.pk; Toronto; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

Quix is seeking a Site Reliability Engineer to improve reliability and observability across enterprise platforms. You’ll define SLIs/SLOs, build observability infrastructure, and lead post-incident analyses.

This role emphasizes automation, capacity planning, and collaboration with engineering to ensure production readiness and reduce toil. Ideal candidates bring deep experience in distributed systems, on-call discipline, and strong scripting in Python, Bash, or Go.

Qualifications

• Substantial production experience in an SRE, platform engineering, or infrastructure reliability role.
• Deep expertise with observability tooling: Prometheus, Grafana, Datadog, OpenTelemetry, or equivalents.
• Experience managing distributed systems reliability: load balancing, failover, circuit breakers, and retry logic.
• Strong incident management experience: on-call discipline, root cause analysis, and post-mortem culture.
• Proficiency with scripting and automation for operational tasks in Python, Bash, or Go.
• Ability to communicate reliability requirements and tradeoffs clearly to engineering and product teams.

Responsibilities

• Define and track service-level indicators and service-level objectives for critical platform services.
• Build and maintain observability infrastructure: metrics, distributed tracing, structured logging, and alerting.
• Lead post-incident analysis and drive systematic improvements that reduce mean time to recovery.
• Establish runbooks, escalation paths, and operational playbooks for production platform teams.
• Conduct capacity planning, load testing, and failure mode analysis to proactively identify reliability risks.
• Collaborate with engineering teams on production readiness reviews, deployment gates, and reliability requirements.
• Identify and drive down toil through automation, infrastructure improvements, and process redesign.

Skills

SRE / Platform engineering

Observability

Automation scripting

Incident management

Communication of reliability

Tools

Prometheus

Grafana

Datadog

OpenTelemetry

Job description

Quix is seeking a Site Reliability Engineer to improve reliability and observability across enterprise platforms. You’ll define SLIs/SLOs, build observability infrastructure, and lead post-incident analyses.

This role emphasizes automation, capacity planning, and collaboration with engineering to ensure production readiness and reduce toil. Ideal candidates bring deep experience in distributed systems, on-call discipline, and strong scripting in Python, Bash, or Go.