Sr Technical Program Manager

Insight Global; Vancouver; On-site; CAD 89,544 - 103,320; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, and DCFSA account options

401k retirement account access with employer matching

Paid sick leave and/or paid time off

Job summary

A leading staffing company is seeking a Technical Program Manager based in Vancouver, BC. The role requires extensive experience in program and delivery management, with a strong focus on managing budgets and collaborating with stakeholders. The successful candidate will oversee a global team responsible for Workforce Management application delivery, ensuring alignment across teams and successful program execution. This position offers competitive hourly compensation and a comprehensive benefits package from day one.

Qualifications

• 10+ years’ experience in delivery management.
• 5+ years in Program Management.
• Experience managing budgets ≥$7M+ capex.

Responsibilities

• Manage project progress, budget, milestones, communications, risks, issues, and dependencies.
• Collaborate with business stakeholders to define project objectives and success criteria.
• Create and maintain documentation and conduct knowledge transfer activities.

Skills

Delivery management

Program management

WFM technology understanding

Leadership communication

Coaching and mentoring

Education

Bachelor's degree in engineering, Computer Science, or a related field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

• 10+ years’ experience in delivery management and 5+ years in Program Management. Experience managing budgets ≥$7M+ capex and financial forecasting
• High understanding of WFM technology domain, stack and skills and ability to manage a team of engineers, architects, and operational specialists.
• Experience in managing waterfall, hybrid, and agile delivery teams
• Experience in resource planning, vendor management, and stakeholder coordination.
• Excellent communication and leadership skills to work in a global, cross-functional environment.
• Coaching and mentoring skills, especially influencing others to move toward a common goal or vision.
• Knowledge of MS Office (Word, Excel, and PowerPoint).
• Bachelor's degree in engineering, Computer Science, or a related field.

Job Description

Insight Global is seeking a Technical Program Manager to support a large retail client based in Vancouver BC. This Senior Program Manager will manage project progress, and budget, collaborate with business stakeholders and more. The Senior Program Manager will play a key role in leading the delivery efforts of our Global Workforce Management Application, partnering very closely with our people and culture business partners and enterprise. The team is responsible for all WFM system configuration of employment laws related to hiring, wage and hours, time off and entitlements. This is a global team, primarily out of Seattle, WA and Vancouver, Canada. The Senior Program Manager is responsible for delivery execution and prioritization, overseeing workstreams/projects across business and operational functions, driving alignment across multiple teams to ensure successful program delivery. This individual oversees the Project Managers, Business Analysts, and System Analysts/Engineers responsible for tactical delivery of key projects within the program that could be agile or waterfall. They will work closely with the business/product partners, technology/business stakeholders, architecture, portfolio & core delivery teams.

Principal Duties and Responsibilities

• Manage project progress, budget, milestones, communications, risks, issues, and dependencies
• Collaborate with business stakeholders to define project objectives, success criteria, and business requirements
• Create and maintain relevant documentation and conduct knowledge transfer activities

Compensation

$65/hr to $75/hr. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.