Principal Technical Program Manager

Jobgether; Canada; Remote; CAD 160.000 - 190.000; Vollzeit

Benefits dieser Stelle

Fully remote working within Canada

Equity participation

Performance-based bonus

Fully funded professional development

Zusammenfassung

Jobgether is seeking a Principal Technical Program Manager based in Canada to lead complex SaaS initiatives across engineering and product teams. You will drive planning, governance, and execution, balancing strategic priorities with delivery realities while working remotely.

You will partner with senior leaders to align roadmaps, manage dependencies, and improve delivery with Agile practices. This role emphasizes data-driven decisions, risk management, and scalable solutions across time zones.

Qualifikationen

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• 12+ years of experience in technical program management, software delivery, or related field.
• Strong knowledge of Agile, Scrum, SAFe, Lean Portfolio Management, and DevOps.
• Experience managing multiple concurrent programs and dependencies.
• Solid technical understanding of software architecture and cloud platforms.
• Ability to translate business strategy into actionable program plans.
• Excellent stakeholder management, communication, and influencing skills.
• Proficiency with Jira, Confluence, and Power BI.
• Experience collaborating with distributed teams across time zones.

Aufgaben

• Lead end-to-end planning, coordination, and delivery of complex technology programs.
• Define scope, milestones, dependencies, and success criteria with stakeholders.
• Provide senior leadership with data-driven updates on health, progress, risks, and trade-offs.
• Apply Agile practices to improve predictability, efficiency, and time to market.
• Identify and mitigate risks, resolve blockers, and balance priorities.
• Coordinate capacity and optimize resource allocation across initiatives.
• Foster cross-functional collaboration and alignment across departments.
• Establish governance, reporting, and communication for milestones and impact.
• Improve delivery processes and organizational performance using data insights.
• Balance customer needs with tech requirements for scalable solutions.
• Leverage AI tools to enhance analysis, reporting, and documentation.

Kenntnisse

Leadership

Stakeholder management

Communication

Analytical thinking

Decision making

Problem solving

Strategic thinking

Risk management

Agile methodologies

Change management

Ausbildung

Bachelor's degree in CS/Engineering/IT

Master's degree in CS/Engineering/Business (advantage)

Tools

Jira

Confluence

Power BI

Jobbeschreibung

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Technical Program Manager based in Canada.

We are seeking an experienced technical program leader to drive complex, cross-functional technology initiatives in a dynamic SaaS environment. In this role, you will oversee strategic programs from planning through execution, ensuring alignment between engineering priorities, product objectives, and broader business goals. You will collaborate closely with senior leaders and technical teams to deliver scalable, reliable, and high-quality technology solutions. You will play a key role in improving delivery practices, strengthening program governance, and optimizing organizational efficiency. By managing dependencies, resources, risks, and competing priorities, you will help teams achieve predictable and measurable outcomes. This is an opportunity to influence technology strategy, accelerate innovation, and deliver meaningful customer and business impact while working remotely.

Accountabilities

• Lead the end-to-end planning, coordination, and delivery of complex technology programs, ensuring alignment with strategic objectives, product roadmaps, and engineering priorities.
• Partner with Engineering, Product, Architecture, and business stakeholders to define program scope, objectives, milestones, dependencies, and measurable success criteria.
• Provide senior leadership with clear, data-driven updates on program health, delivery progress, risks, resource requirements, and strategic trade-offs.
• Apply Agile methodologies and program management best practices to improve delivery predictability, operational efficiency, accountability, and time to market.
• Proactively identify and mitigate program risks, resolve cross-functional blockers, manage competing priorities, and facilitate timely decision-making.
• Work with functional leaders to coordinate team capacity, address resource constraints, and optimize resource allocation across strategic initiatives.
• Build strong relationships across departments and organizational levels, facilitating collaboration, negotiating priorities, and driving alignment toward shared outcomes.
• Establish effective program governance, reporting structures, and communication processes to maintain visibility into milestones, deliverables, dependencies, and business impact.
• Identify opportunities to improve delivery processes, operational performance, and organizational execution through data analysis, stakeholder feedback, and industry best practices.
• Ensure program decisions balance customer needs, technical requirements, product quality, scalability, reliability, and long-term business value.
• Leverage AI-powered tools to synthesize program data, identify risks and dependencies, improve reporting, support scenario analysis, and streamline documentation while maintaining appropriate human oversight, data security, and accountability.
• Drive successful delivery of scalable, reliable SaaS solutions that meet business objectives and create measurable value for customers.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline.
• 12+ years of experience in technical program management, software delivery, engineering program management, or a related field, with a proven track record of delivering complex technology programs in SaaS environments.
• Strong knowledge of software development lifecycles, Agile methodologies, Scrum, SAFe, Lean Portfolio Management (LPM), and DevOps practices.
• Demonstrated experience managing multiple concurrent programs, cross-functional dependencies, delivery milestones, risks, and commitments.
• Solid technical understanding of software architecture, system integrations, and scalable cloud-based platforms.
• Proven ability to translate business strategy into actionable program plans, priorities, and measurable outcomes.
• Excellent stakeholder management, communication, negotiation, and influencing skills, with the ability to engage effectively with senior executives and technical teams.
• Strong analytical and problem-solving abilities, including the capacity to navigate ambiguity, assess trade-offs, and facilitate data-driven decisions.
• Proficiency with program management and collaboration tools such as Jira, Confluence, and Power BI.
• Strong customer-centric mindset and the ability to balance customer expectations, technical considerations, product priorities, and business objectives.
• Experience improving program delivery frameworks, governance practices, operational efficiency, and organizational performance.
• Ability to collaborate effectively with geographically distributed, cross-functional teams across multiple time zones.

Additional qualifications that would be an advantage:

• Master's degree in Computer Science, Engineering, Business, or a related field.
• Experience leading large-scale, multi-team technology initiatives involving complex architectures, platform integrations, or enterprise SaaS products.
• Background in restaurant technology, customer loyalty and engagement platforms, or digital offers solutions.
• Relevant professional certifications such as PMP, PgMP, PMI-ACP, Certified ScrumMaster (CSM), or Lean Portfolio Management (LPM).
• Experience using AI tools to improve program analysis, reporting, risk management, and delivery processes.

Benefits

• Competitive annual salary ranging from CA$160,000 to CA$190,000.
• Equity participation, offering an opportunity to share in the company's long-term growth.
• Performance-based bonus opportunities.
• Fully remote working arrangement within Canada.
• Full-time position within an engineering organization focused on technology innovation and scalable SaaS solutions.
• Opportunity to collaborate with senior leadership and influence strategic technology initiatives.
• Exposure to complex, large-scale programs and cross-functional international teams.
• Professional growth opportunities through involvement in strategic projects and continuous improvement initiatives.