Sr. Solution Architect - Workplace

Softchoice; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Sr. Solution Architect to drive digital transformation for clients. This role emphasizes architecting innovative workplace solutions using Microsoft 365, enabling secure collaboration, and fostering meaningful interactions. You'll partner with sales teams to design strategic roadmaps that bridge business outcomes with IT initiatives. Join a high-performing culture that values flexibility and inclusivity, where your contributions will empower organizations to adapt and thrive in the hybrid-cloud era. If you're passionate about technology and customer success, this is the perfect opportunity for you.

Benefits

Flexible Workdays

Collaborative Environment

Competitive Benefits

Award-Winning Workplace

Inclusive Culture

Qualifications

• 5+ years of experience in workplace solutions with Microsoft M365 focus.
• Strong knowledge of Microsoft M365 components and certifications are an asset.

Responsibilities

• Architect holistic workplace solutions to enhance customer experiences.
• Collaborate with teams to ensure deliverables meet customer objectives.

Skills

Microsoft 365 Productivity and Collaboration

Microsoft 365 Identity and Threat Protection

Microsoft 365 Device and Apps Management

Project Management Principles

Excellent Communication Skills

Leadership Skills

Education

College diploma in Business Administration

Equivalent experience in Computer Science

Tools

Microsoft Power Platform

Microsoft 365 Information Protection and Governance

Job description

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Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

The impact you will have:

It has never been more critical for our customers to accelerate their digital transformation as the workplace evolves to adapt to the new world of work due to the pandemic. With this backdrop, you have an opportunity to use your creativity, thoughtfulness, and subject matter expertise to help our customers explore and adopt productivity solutions that enable secure collaboration and foster meaningful interactions.

The Workplace Journey Architect (Softchoice’s answer to Solution Architecture) is responsible for articulating what is possible for our customers to transform their business for the hybrid-cloud era with productivity suites such as Microsoft 365. Working alongside a team of sales professionals at Softchoice, you play a vital role in architecting solutions to enable a modern workplace for our customers. As an ambassador of the Softchoice brand, you will represent our value as one of North America's top solutions providers by unlocking our customers' potential to be future-ready right now through the use of technology.

What you'll do:

• Challenge customers by using your skills, insight, and experience to help our customers see what it takes to do the right things versus simply doing things right. Confidently challenge their beliefs with well-researched, tailored insights to spotlight your innovative ways of generating solutions that maximize outcomes.
• Showcase your growth mindset by seeking to understand our customers' business challenges first and then designing a solution that best achieves the end goal in the shortest possible route.
• Develop strategic roadmaps or initiatives that really move the needle with our customers.
• Bridge the gap between business outcomes and IT initiatives.
• Architect and design holistic workplace solutions.
• Develop a workplace solutions vision that our customers want to embrace and execute upon.
• Specify the deliverables of consulting and implementation projects by writing statements of work (SOW) for Softchoice services.
• Collaborate with service delivery teams to ensure the services are delivered as specified in your statements of work and as required to meet customer business outcome objectives.
• Take leadership on enabling our sales, pre-sales, and post-sales teams on the value of Softchoice solutions for Hybrid IT.

What you'll bring to the table:

• Minimum 5 years’ experience in selling, architecting, and/or implementing workplace solutions with a focus on Microsoft M365 solutions.
• Very strong and in-depth understanding of the major components of Microsoft M365. Current Microsoft Certifications will be an asset.
• Required technologies include:
• Microsoft 365 Productivity and Collaboration (Office 365 suite: Exchange, SharePoint, OneDrive, Teams)
• Microsoft 365 Identity and Threat Protection (Enterprise Mobility + Security)
• Microsoft 365 Device and Apps Management (Windows 10-11)
• M365 CoPilot
• Secondary technologies include:
• Microsoft Power Platform (Power Automate, PowerApps, Power BI)
• Microsoft 365 Information Protection and Governance (Azure Information Protection, Security Center)
• Understanding of project management principles, such as WBS, effort estimating, approach definition, budgeting, and the ability to apply these to Statements of Work.
• Understanding of (architectural) frameworks such as TOGAF, ITIL, COBIT.
• Demonstrated ability to write detailed technical documents.
• Excellent verbal and written communication skills.
• Exceptional cross-functional team collaboration skills.
• Self-starter capable of managing expectations with sales teams and customers.
• Strong leadership skills.
• Ability to travel up to 10%.
• College diploma or equivalent experience in business administration, computer science, or management information systems preferred.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap, or transitioning to the next step in your career, we are eager to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success.
• High-Performing Culture: We are dedicated to achieving our goals and committed to success for our customers and each other.
• Flexibility: Plan your workdays in a way that suits you best.
• Award-Winning Workplace: Recognized as a Great Place to Work for 19 consecutive years.
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self.
• Competitive Benefits: Benefit from perks that start on day one.

Inclusion & Equal Opportunity Employment:

We are an equal opportunity employer committed to diversity, inclusion, and belonging. People seeking employment at Softchoice are considered without regard to protected categories including race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity, or sexual orientation.

Require Accommodation? We Are Ready to Help:

If you require accommodations during the application or interview process, please contact us at [e-mail]. We are committed to working with you to meet your needs.

Our Commitment to Your Experience:

We prioritize safety and have implemented digital interviewing. Before starting, we will conduct background checks, verify your education, and check references. Onboarding will be remote, quick, and simple, connecting you with your new team swiftly.

Job Requisition ID: 6528

Equal Opportunity Employer/M/F/Vet/Disability