Sr. Salesforce Administrator - General

Instacart; Nova Scotia; Hybrid; CAD 111,000 - 123,000; Full time

Job summary

Instacart is looking for a Sr Salesforce Admin to optimize and manage its Salesforce environments. The role involves system maintenance, user training, and process improvement within a dedicated Business Systems Team. Successful candidates will have extensive experience in Salesforce administration and relevant certifications.

Qualifications

• 5+ years of experience as a Sr Salesforce Admin.
• Strong track record of managing and optimizing Salesforce platforms.
• Expertise in Salesforce administration and best practices.

Responsibilities

• Serve as the primary administrator for Salesforce, ensuring operational efficiency.
• Design, implement, and maintain system configurations.
• Collaborate with stakeholders to optimize processes and workflows.

Skills

Salesforce Administration

System Governance

Process Automation

Education

Salesforce Certifications (Admin, Advanced Admin, App Builder)

Tools

Salesforce

Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

We are seeking a Sr Salesforce Admin to take ownership of our Salesforce environments, ensuring they are optimized, compliant with best practices, and provide maximum value to our teams. In this role, you will focus on improving system functionality, streamlining processes, and maintaining a reliable, scalable Salesforce platform that supports our Sales and Service operations.

About the Team

As part of the Business Systems Team, you will collaborate with a group of dedicated professionals who are responsible for supporting and enhancing Salesforce Sales and Service solutions. This team plays a vital role in driving operational efficiency, providing seamless user experiences, and delivering innovative solutions to meet business needs.

About the Job

• Serve as the primary administrator for Salesforce, ensuring it operates at peak efficiency.
• Design, implement, and maintain system configurations that align with industry best practices.
• Collaborate with stakeholders to optimize Salesforce processes and workflows.
• Manage and enhance Salesforce integrations with other tools and systems.
• Monitor system performance, troubleshoot issues, and address user concerns.
• Stay current on Salesforce updates and proactively suggest features or solutions that align with business objectives.
• Provide training, documentation, and ongoing support to ensure the team is leveraging Salesforce effectively.

About You

Minimum Qualifications

• 5+ years of experience as a Sr Salesforce Admin, with a strong track record of managing and optimizing Salesforce platforms.
• Salesforce-certified (Admin, Advanced Admin, and App Builder certifications required).
• Expertise in Salesforce administration, system governance, and deployment best practices.

Preferred Qualifications

• Hands-on experience with Salesforce integrations and APIs.
• Strong skills in Salesforce Flows and process automation tools.
• Proven ability to design flexible and scalable solutions that address evolving business needs.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$111,000—$123,000 CAD