Sr Sales and Operations Coordinator

Herc Rentals Inc

Hamilton

On-site

CAD 36,000 - 39,000

Full time

2 days ago

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Benefits offered by this job

Medical, Dental, and Vision Coverage

Pension Plan Matching

Employee Stock Purchase Program

Paid Vacation and Sick Days

Job summary

Herc Rentals Inc. is hiring a Senior Sales and Operations Coordinator in Hamilton, ON. You will answer customer questions, schedule equipment delivery/pickup, optimize driver routing, and support branch operations while growing a diverse customer portfolio.

The role requires 1–4 years of related experience, a valid driver’s license, and familiarity with DOT regulations. Salary ranges $26–$28 per hour with full-time hours and standard shifts.

Qualifications

High school or GED required; college degree preferred.
Proficient with common business apps including Outlook, Salesforce, Rental Man.
DOT regulations knowledge and load securement guidelines.
Experience with Fleet, Procurement, daily dashboards and branch checklists.
1–4 years of relatable experience; valid driver’s license with clean record.

Responsibilities

Proactively answer and resolve customer questions.
Schedule delivery and pickup of equipment; partner with drivers and vendors.
Optimize driver routing; act as branch support and assist teammates.
Be trusted with territory sales reps and manage a customer portfolio.
Maximize revenue via superior service on existing orders and finalize sales.

Skills

Safety awareness

Customer service

Decision making

Initiative

Planning

Organization

Adaptability

Teamwork

Communication

Ability to lift 50 lbs

Education

High school diploma or GED

College degree preferred

Tools

Outlook

Salesforce

Rental Man

On-the-Go use

Job description

Job Title: Sr Sales and Operations Coordinator

Hamilton, ON, CAN, L8E 2Y4

Employment Status: Full-time

Posting Start Date: 9/21/26

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI.". Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

This is a full time role with shifts Monday - Friday 7am - 4pm with ability to stay till close (5 pm ).

In this role you will learn to

Take initiative and work autonomously
Manage a profit and loss statement
Effectively grow a diverse portfolio of customers
Manage a fleet inventory mix
Become a safety expert
Be an expert in the equipment rental industry
Be promoted and grow your career!

What you will do

Proactively answer and resolve customer questions
Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
Optimize routing of drivers by being a DOT Regulations expert
Aid and support the other coordinators at the branch
Be a trusted partner to the territory sales representatives
Manage a portfolio of customers
Maximize revenue through superior customer service on all existi ng orders
Finalize sales for both inbound and outbound calls
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members

Skills

Ability to safely lift up to 50 pounds frequently.
Must be able to work indoors and outdoors when required of the job.
Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
Ability to sit, stand, and walk for extended periods of time.
Decision Making/Judgement.
Initiative.
Planning.
Personal Organization.
Adaptability/Flexibility.
Teamwork.

Requirements

High school or GED required, College Degree preferred.
Must be tec savvy - will be using a variety of applications including: Outlook, Rental Man, Salesforce, On-the-Go use etc.
Proficient in DOT Regulations and load securement guidelines.
Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
Act as local expert on Optimus and pricing practices.
Salesforce experience an asset.
Continue to open accounts and prescreen customers using eApply.
2 - 4 year of relatable experience.
A valid driver's license with a clean driving record.
Ability to drive and operate multiple types of vehicles and equipment.
Ability to communicate with customers.

Req #: 71471

Type: Replacement

Pay Range: $26 - $28 per hour

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

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