Sr Sales and Operations Coordinator

Careerwebsite

Hamilton

Hybrid

CAD 36,000 - 39,000

Full time

2 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical, Dental, Vision Coverage

Pension Plan

Employee Stock Purchase Program

Paid Vacation Time Off

Job summary

Herc Rentals is seeking a Senior Sales and Operations Coordinator in Hamilton, ON. The role acts as the first point of contact at the branch, requiring energy, initiative, and a customer-first mindset to drive growth and efficiency.

Shifts run Monday–Friday 7am–4pm, with potential to stay till 5pm. You will handle deliveries, customer inquiries, and daily reports while growing a diverse customer portfolio and maintaining safety standards.

Qualifications

Requires High school or GED; College degree preferred.
Tec savvy with multiple applications including Outlook, Salesforce, and related tools.
Proficient with DOT Regulations and load securement guidelines.
Experience with fleet, procurement, and daily dashboard tasks.

Responsibilities

Proactively answer and resolve customer questions.
Schedule delivery and pick up of equipment; partner with drivers and vendors.
Optimize routing of drivers; act as a DOT Regulations expert.
Support branch coordinators and territory sales reps.
Manage a portfolio of customers and maximize revenue through service.

Skills

Sales

Operations

Customer Service

DOT Regulations

Safety

Fleet Management

Education

High school diploma

College degree preferred

Tools

Salesforce

Outlook

Rental Man

On-the-Go

Job description

Job Title: Sr Sales and Operations Coordinator

Hamilton, ON, CAN, L8E 2Y4

Employment Status: Full-time

Posting Start Date: 9/21/26

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI.". Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

This is a full time role with shifts Monday - Friday 7am - 4pm with ability to stay till close (5 pm ).

In this role you will learn to

Take initiative and work autonomously
Manage a profit and loss statement
Effectively grow a diverse portfolio of customers
Manage a fleet inventory mix
Become a safety expert
Be an expert in the equipment rental industry
Be promoted and grow your career!

What you will do

Proactively answer and resolve customer questions
Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
Optimize routing of drivers by being a DOT Regulations expert
Aid and support the other coordinators at the branch
Be a trusted partner to the territory sales representatives
Manage a portfolio of customers
Maximize revenue through superior customer service on all existi ng orders
Finalize sales for both inbound and outbound calls
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members

Skills

Ability to safely lift up to 50 pounds frequently.
Must be able to work indoors and outdoors when required of the job.
Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
Ability to sit, stand, and walk for extended periods of time.
Decision Making/Judgement.
Initiative.
Planning.
Personal Organization.
Adaptability/Flexibility.
Teamwork.

Requirements

High school or GED required, College Degree preferred.
Must be tec savvy - will be using a variety of applications including: Outlook, Rental Man, Salesforce, On-the-Go use etc.
Proficient in DOT Regulations and load securement guidelines.
Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
Act as local expert on Optimus and pricing practices.
Salesforce experience an asset.
Continue to open accounts and prescreen customers using eApply.
2 - 4 year of relatable experience.
A valid driver's license with a clean driving record.
Ability to drive and operate multiple types of vehicles and equipment.
Ability to communicate with customers.

Req #: 71471

Type: Replacement

Pay Range: $26 - $28 per hour

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Keeping you healthy