Sr. Project Coordinator

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a talented Business Analyst to join their team. This role is pivotal in supporting the delivery of strategic projects across Personal & Business Banking. You will engage with stakeholders to gather and translate business needs into actionable requirements, ensuring successful project outcomes. With a hybrid work model, you’ll enjoy flexibility while contributing to a culture that values innovation and collaboration. If you are passionate about making a meaningful impact and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Competitive salary

Incentive pay

Defined benefit pension plan

Employee share purchase plan

Vacation

Wellbeing support

Recognition program

Paid day off for development

Qualifications

• Strong communication and presentation skills, experience in leading requirements sessions.
• Knowledge of business analysis and quality assurance best practices.

Responsibilities

• Support delivery of small to medium projects across multiple lines of businesses.
• Lead planning, gathering, validating, and management of requirements.

Skills

Business Effectiveness

Communication

Data Mining

Data Reporting

Decision Making

Metrics Analysis

Prioritization

Reporting and Analysis

Statistical Analysis

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

Reporting to the Senior Manager Project Delivery, the Business Analyst provides advice/consultation typically of a strategic, operational, or process-oriented nature to Personal & Business Banking. You will be responsible for supporting the delivery of small to medium projects/programs across multiple lines of businesses assessing client needs and translating the needs into business requirements.

In alignment with CIBC standards, you will support the Lines of Business in creating deliverables used as input for target operating models and business architecture artifacts. Using proven methods and tools, the role leads the planning, gathering, validating, and management of requirements and business testing - in partnership with Project Managers, Business Stakeholders, and IT interfacing groups. Works with technology during the project lifecycle and contributes to technology artifacts where business input is required.

• Deliver or support priority products, processes, offers, campaigns, etc., that support our strategy including the People Change Management components of the project.
• Lead or participate in working sessions or Agile sprints and, as necessary, support or represent the business in these sessions. Maintain approved requirements throughout the project lifecycle. Simplify our end-to-end processes and incorporate Agile concepts and practices where applicable.
• Support test planning and execution, and post-implementation validation for Personal & Business Banking strategic Card projects/programs.
• Actively seek and evaluate opportunities to improve existing processes and work with key stakeholders to implement changes where appropriate. Work with partners within CIBC on a cross-functional basis to support the strategic direction and enable the installation of effective Personal Banking strategies.

At CIBC, we enable the most optimal work environment for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement, spending 1-3 days per week on-site, with other days remote.

How you’ll succeed

• Business Analysis: Knowledge of business analysis and quality assurance best practices, experience leading requirements sessions, and knowledge of the PBB Business domain with focus on Cards Product, process management, and creating/managing end-to-end processes. Strong communication and presentation skills, experience in leading, planning, and supporting business teams in business acceptance testing. Strong decision-making and critical thinking skills, with the ability to produce clear documentation.
• Project Delivery: Support end-to-end delivery of priority Cards Product projects, processes, reporting, offers, work packages, and campaigns. Perform business analysis, document current and future state processes, and create business requirements. Incorporate Agile practices where applicable. Support test execution (Business/User Acceptance Testing) and post-implementation validation and monitoring. Ensure compliance with policies, standards, guidelines, and controls.
• Relationship Management: Develop and manage internal relationships within CIBC’s lines of business and infrastructure groups to deliver important projects within budgets and timelines. Seek and evaluate opportunities for process improvements and work with stakeholders to implement changes. Influence strategic direction across functions, and negotiate effectively to resolve differences and promote CIBC’s interests.

Who you are

• You understand that success is in the details. You notice things others might miss. Your critical thinking informs your decisions.
• You embrace and champion change. You continuously evolve your thinking and work methods to deliver your best.
• You put our clients first. You engage purposefully to find the right solutions and go the extra mile because it’s the right thing to do.
• You're driven by collective success. You believe collaboration transforms good ideas into great results. You value an inclusive team environment.
• You give meaning to data. You enjoy analyzing complex problems and communicating insights effectively.
• You act like an owner. You thrive when empowered to lead, go above and beyond, and deliver results.
• Your influence makes an impact. You understand that relationships and networks are key to success, and you inspire outcomes by making your voice heard.

What CIBC Offers

At CIBC, your goals are our priority. We focus on your strengths and ambitions, creating opportunities to unlock your potential. We aim to provide a meaningful career, not just a paycheck.

• Recognition through a competitive salary, incentive pay, banking benefits, a benefits program*, a defined benefit pension plan*, an employee share purchase plan, vacation, wellbeing support, and MomentMakers, our recognition program.
• Our spaces and tools facilitate collaboration and innovation to make a difference for our clients.
• We foster a culture of growth through initiatives like Purpose Day, a paid day off dedicated to your development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to inclusion and accessibility. If you need accommodations, contact [e-mail]

• You must be legally eligible to work at the specified location(s) and have the necessary permits if applicable.

• We may ask you to complete assessments and skills tests to better understand your capabilities and to share more about us.

Job Location

CIBC Square Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Metrics Analysis, Prioritization, Reporting and Analysis, Statistical Analysis