Sr. Manager, Supply Chain Data, Analytics and Systems, Tim Hortons

Tim Hortons

Toronto

On-site

CAD 125,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Paid parental leave
Telemedicine
Mental wellness support

Job summary

Tim Hortons in Toronto, ON, is seeking a Sr. Manager, Supply Chain Data, Analytics and Systems to lead data-driven transformation across Distribution, Planning, Manufacturing and Coffee Operations. You will shape analytics roadmaps and deliver executive-ready dashboards.

Bring 5+ years in supply chain data and analytics, strong BI/SQL skills, and experience guiding cross-functional projects in a fast-paced environment. Hybrid work with occasional travel; salary 125k-150k CAD base plus incentive.

Qualifications

  • 5+ years of experience in Supply Chain Data, Analytics and Systems implementation, Consulting, or Project/Program Management with increasing scope and leadership responsibility.
  • Proven ability to lead complex, cross-functional initiatives in ambiguous environments, managing multiple priorities while delivering measurable business impact.
  • Strong executive communication and influencing skills, with the ability to bridge business, technical, and operational stakeholders.

Responsibilities

  • Define and lead a portfolio of high-impact supply chain data initiatives and dashboards.
  • Design, build, and maintain supply chain reporting platforms ensuring data accuracy and executive-ready visualization.
  • Lead complex, multi-workstream projects from scoping through execution with clear timelines and governance.
  • Influence cross-functional teams and senior stakeholders to accelerate decisions and remove barriers.

Skills

Power BI
Tableau
SQL
Excel
Python

Education

Bachelor’s Degree

Tools

ERP/SAP
WMS
TMS

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.The Sr. Manager, Supply Chain Data, Analytics and Systems, Tim Hortons will lead the design and execution of supply chain transformation through data and systems. This strategic, cross-functional role drives impactful improvements across the end-to-end supply chain as part of the Supply Chain Excellence team. This role is responsible for a range of processes and projects, with a focus on Data, Analytics and Systems to drive network performance, process transformation, systems enablement, and operational efficiency across Distribution, Planning, Manufacturing, Coffee Operations, and customer service teams.This individual will balance strategic thinking with hands-on analysis, reporting and execution. By leveraging data, insights, systems, and industry best practices, identify opportunities, influence decision-making, and deliver measurable business impact to digitize our supply chain. The role requires strong leadership in navigating ambiguity, driving alignment across functions, and leading change at scale.RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Toronto, ON.Travel: Periodic travel between Guelph, Oakville and Ancaster ON and occasional travel to Distribution Centres, Manufacturing Plants or other locations throughout Canada and the US based on project needs.What You'll Do:Define and lead a portfolio of high-impact initiatives aligned to Supply Chain strategic prioritiesIdentify opportunities to improve service levels, reduce cost, and enhance operational resilienceChampion change management to ensure adoption, accountability, and long-term sustainability of new processes and toolsLead data-driven problem solving, leveraging large datasets to uncover insights, identify risks and inform strategic decisionsDevelop and validate business cases, including financial and operational impact assessmentsOwn and evolve executive-level reporting on key supply chain KPI’s including summarizing data, preparing slides and commentary around key Supply Chain metrics (fill rates, service, cost, on-time, etc.)Translate analytics into clear, actionable recommendations for senior leadershipDesign, build, and maintain supply chain reporting platforms and dashboards (Power BI, Tableau, or equivalent), ensuring data accuracy, consistency, and executive-ready visualization across the end-to-end supply chainDefine and govern supply chain data standards, KPI definitions, and reporting logic to ensure a single source of truth across functions; partner with IT and data engineering to maintain data quality and pipeline reliabilityApply data management principles, including data modeling, master data, and lifecycle governance, to ensure supply chain data is accurate, structured, and fit for useEvaluate opportunities to apply advanced analytics, AI, machine learning, and process mining to improve forecasting, risk detection, automation, and decision-makingOwn the supply chain technology roadmap, translating business needs into prioritized system enhancements and implementation plansPartner with IT, data engineering, vendors, and system integrators to deliver scalable solutions, maintain system performance, and drive adoption across Distribution, Supply Planning, Manufacturing, and Coffee OperationsIdentify and automate manual supply chain processes to improve efficiency, data accuracy, and speed of decision-makingManage relationships with technology vendors and system integrators; support contract reviews, performance management, and escalation resolution in partnership with IT and LegalLead complex, multi-workstream projects from scoping through execution, ensuring clear timelines, governance, risks, owners, and business outcomesDrive stakeholder alignment, issue resolution, performance tracking, and executive-ready project communicationsLead, coach, and support direct reports to deliver high-quality work and build project management, analytical, and stakeholder management capabilityServe as a key connector across Supply Chain, Operations, Procurement, IT, Finance, Legal, external partners, and other teams as requiredInfluence cross-functional teams and senior stakeholders without direct authority to accelerate decisions and remove barriersWhat You'll Bring:5+ years of experience in Supply Chain Data, Analytics and Systems implementation, Consulting, or Project/Program Management with increasing scope and leadership responsibilityProven ability to lead complex, cross-functional initiatives in ambiguous environments, managing multiple priorities while delivering measurable business impactStrong strategic thinking and structured problem-solving capability, with the ability to translate complex business issues into practical solutionsAdvanced analytical capability, including expert Excel, large dataset analysis, BI/data visualization tools such as Power BI or Tableau, and SQL; Python experience for data manipulation, automation, or modeling is an asset.Strong executive communication and influencing skills, with the ability to bridge business, technical, and operational stakeholdersCuriosity, ownership mindset, and a demonstrated drive to find efficiencies and improve ways of workingStrong organizational skills, attention to detail, and ability to manage multiple complex priorities concurrentlyBachelor’s Degree required, preferably in Business, Engineering, Supply Chain, Data Science, or a similar fieldExperience leveraging analytics and supply chain systems to drive operational improvement, such as ERP/SAP, WMS, TMS, and planning tools, with experience translating business needs into system requirements and supporting digital transformation or implementation projectsThe expected salary range is $125,000 - $150,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long-term incentive plan.This posting is for an existing vacancy.#TimHortonsBenefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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