Sr. Manager, Planning & Governance

Shoppers Drug Mart; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Shoppers Drug Mart is seeking a Senior Manager, Planning & Governance to drive operational alignment across Pharmacy and Healthcare initiatives. This role requires a strategic thinker with 5+ years of experience in program management and strong organizational skills. Join a leading retail pharmacy chain and help shape the future of Canadian health and wellness.

Benefits

Purchase discount program

Competitive pay

Online learning through Academy

Qualifications

• 5+ years of experience in strategy, operations, or program management.
• Familiarity with planning, governance, or intake models preferred.
• Experience supporting senior leadership or executive-level forums is an asset.

Responsibilities

• Lead coordination for the SDM Initiative Management Committee (IMC).
• Support the intake and prioritization process for Pharmacy and Healthcare initiatives.
• Prepare communication and presentation materials for senior leadership.

Skills

Strategic thinking

Organizational skills

Communication skills

Influencing without authority

Education

Post-secondary education in business, healthcare, or a related field

Job description

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Location:
243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop—it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness, and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important The Senior Manager, Planning & Governancereports to the Senior Director, Strategy & IMC Governance (Pharmacy)and plays a key role in driving operational alignment across the Pharmacy and Healthcare ecosystem. This role leads coordination for the Shoppers Drug Mart Initiative Management Committee (IMC), a monthly governance forum for all Front Store and Healthcare technology initiatives. It also supports the intake and prioritization processfor pharmacy and healthcare initiatives and leads planning for internal team engagement forums. The ideal candidate is strategic, curious, and people-oriented, passionate about connecting work and teams to enable effective planning, prioritization, and governance. What You'll Do:

• Lead coordination for the SDM Initiative Management Committee (IMC), the monthly governance forum for all Front Store and Healthcare technology initiatives

• Support the intake and prioritization processfor Pharmacy and Healthcare initiatives, including governance meeting support and sustainment of tools and templates

• Lead planning and logistics for key internal team engagement forums

• Prepare communication and presentation materials for senior leadership as needed

• Partner across functions to support seamless collaboration and visibility

• Maintain and evolve key planning and governance templates/tools used by the team

What You'll Need:

• 5+ years of experience in strategy, operations, or program managementwithin a complex business or healthcare environment

• Proven ability to work cross-functionally and influence without authority

• Strong organizational and communication skills, with a demonstrated ability to manage timelines and competing priorities

• Experience supporting senior leadership or executive-level forums is an asset

• Familiarity with planning, governance, or intake models is preferred

• Post-secondary education in business, healthcare, or a related field is an asset

Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.
Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type:
Full time
Type of Role:
Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct—it reinforces what our customers and stakeholders expect of us. Please Note:If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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