Sr. Installation Technician

NDS Integration; Surrey; On-site; Full time

Job summary

NDS Integration is looking for a Senior Installation Technician to lead AV integration projects, ensuring high-quality installations. The ideal candidate has 5+ years of experience in AV installations, excels in troubleshooting, and communicates effectively with team members and clients. This role offers opportunities for growth in a dynamic and innovative company focused on cutting-edge technology solutions.

Qualifications

• 5+ years of experience in AV installation and commissioning.
• Advanced understanding of AV systems and signal flow.
• Experience with AV-over-IP systems.

Responsibilities

• Lead job sites as the on-site representative ensuring high-quality AV installations.
• Commission AV systems: program, test, and troubleshoot to ensure complete functionality.
• Provide training and support to end-users on system operation and maintenance.

Skills

Troubleshooting

Diagnostic skills

Communication

Job description

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Job Summary

We are seeking an experienced Senior Installation Technician to join our team at NDS Integration, a leading commercial AV integration company known for delivering exceptional customer service, cutting-edge technology solutions, and building long-term relationships with our clients.

We are not your average AV integration company. We believe the industry is evolving and we’re leading that change. Our mission is to serve clients, employees, and the community by leveraging the latest technologies and business practices to deliver overwhelming value.

We believe that technology can help and that well-designed AV systems should not only solve today's needs but also anticipate future challenges. Our team is passionate, results-driven, and committed to a culture of growth, learning, and teamwork.

I.Key Responsibilities

• Lead job sites as the on-site representative of NDS Integration, ensuring high-quality AV installations
• Install and configure audio, video, and control systems based on detailed project specifications
• Commission AV systems: program, test, and troubleshoot to ensure complete functionality
• Handle complex AV and network installations: cable pulls, soldering, crimping, and terminations
• Interpret AV schematics and construction drawings in collaboration with PMs and designers
• Produce and maintain accurate as-built documentation
• Troubleshoot system issues and deliver effective, forward-thinking solutions
• Provide training and support to end-users on system operation and maintenance
• Act as the primary point of contact on job sites—professionalism and communication are key
• Mentor junior technicians and contribute to skills development within the team
• Maintain a clean, safe job site and adhere to all safety regulations
• Manage tools, inventory, and service van readiness
• Coordinate logistics for transporting and staging equipment
• Regularly communicate status updates, challenges, and solutions to Project Managers

II.Required Qualifications

• 5+ years of experience in AV installation and commissioning (including AV-over-IP systems)
• Advanced understanding of AV systems, best installation practices, and signal flow
• Experience with Q-Sys, Tesira, Control4, Crestron, Novastar, etc.
• Skilled in reading and interpreting AV plans, with ability to create as-built documentation
• Excellent troubleshooting and diagnostic skills
• Confident using tools required for AV installs (power drills, cutters, crimpers, etc.)
• Familiarity with IP networking (IP addressing, subnets, VLANs)
• Comfortable working both independently and as part of a team
• Must have a valid driver’s license and reliable transportation
• Physically capable of lifting up to 50 lbs and working at heights
• Strong interpersonal skills and a professional demeanor

III.Preferred but Not Required

• Smaart or Rational Acoustics training
• Scissor/Boom lift certification
• First Aid certification
• Experience with LED walls and Novastar processors

How to Apply: If you meet the requirements for this position and are excited about the opportunity to join our team, please send your resume and a short note about why you think you’d be a fit to [e-mail]. We appreciate all applications, but please note that we will only contact those candidates who we are serious about moving forward in the hiring process. Also, we are not interested in working with recruiters. Thank you for your interest in NDS Integration!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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