Sr. HRIS Analyst

PointClickCare; Mississauga; Hybrid; CAD 84,000 - 105,000; Full time

Benefits offered by this job

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs andResources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Job summary

PointClickCare is seeking a Senior HRIS Analyst to provide senior‑level HRIS support, deliver solutions, and sustain day‑to‑day HR systems operations. You will partner with HR, Payroll, and IT to stabilize core HR tech and drive HR transformation initiatives, including migrations from legacy to modern platforms.

You will lead system changes, data migrations, and integrations, leveraging SAP SuccessFactors and Workday expertise while exploring embedded AI features to enhance workflows and

Qualifications

• 7+ years of senior HRIS experience in large enterprise environments.
• Bachelor’s degree in HR, Information Systems, Business, or related field.
• Strong hands‑on experience with SAP SuccessFactors, especially Employee Central, including backend.
• Workday experience (support, reporting, security, migration activities).
• Experience with REST APIs, HR system integrations, data feeds, and/or middleware.
• Proven experience supporting HRIS operations during high‑volume, business‑critical periods.
• Strong testing, data validation, and troubleshooting skills.
• Ability to operate independently with minimal ramp‑up.

Responsibilities

• Serve as the primary HRIS partner for core HCM modules (SAP SuccessFactors Employee Central, Compensation, Recruiting, Onboarding, Payroll, Talent, Learning).
• Provide hands‑on configuration, troubleshooting, and support across the employee lifecycle.
• Support HR and Payroll with issue resolution, data corrections, and system inquiries.
• Lead annual cycles: objective setting, compensation, template configuration, mass‑change uploads.
• Provide guidance and system training to administrators and program owners.
• Manage system changes, releases, enhancements, and integrations.
• Support HR system integrations and data feeds using middleware or APIs.
• Partner with IT and vendors to resolve defects and coordinate fixes.
• Identify new system capabilities, including embedded AI and automation, to improve workflows.
• Perform data migration, mapping, validation, and audits; ensure data integrity.
• Lead SIT, UAT, regression, and end‑to‑end testing; document changes for audit readiness.
• Support dashboards and reporting using SuccessFactors reporting and Power BI.

Skills

HRIS operations

HR system integrations

Data validation

Testing & UAT

Analytical thinking

Independent work

Education

Bachelor's degree in HR, IS, or Business

Tools

SAP SuccessFactors

Workday

REST APIs / Integrations

Job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long‑term and post‑acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human‑first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision‑making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Travel to Office Expectations

For Remote Roles

If this role is remote, there will be in‑office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi‑annual and annual team meetings.

For Hybrid Roles

If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi‑weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary

This role provides senior‑level HRIS support, solutions and coverage, ensuring continuity of day‑to‑day HR systems operations while supporting ongoing HR technology initiatives.

The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.

The role provides support for HR transformation efforts, including business process optimization and system readiness for emerging technologies (e.g., SuccessFactors to Workday).

Key Responsibilities

HRIS Operations & Module Support

• Serve as the primary HRIS partner for core HCM modules (primarily SAP SuccessFactors Employee Central, Compensation, Recruiting, Onboarding, Payroll, Talent modules and Learning technologies).
• Provide hands‑on configuration, troubleshooting, and support across the employee lifecycle.
• Support HR and Payroll teams with issue resolution, data corrections, and system inquiries.
• Support planning and launch of annual cycles namely Employee Objective Setting, Compensation Planning, template configuration and mass‑change file uploads.
• Provide guidance and system training to administrators, program owners, and other platform users.

System Enhancements, Releases & Integrations

• Manage and execute system changes including configuration updates, releases, enhancements, and integrations.
• Support HR system integrations and data feeds using middleware or APIs (e.g., Dell Boomi, SAP CPI, file‑based integrations).
• Partner with IT and vendors to resolve defects, manage incidents, and coordinate fixes.
• Identify new or under‑utilised system capabilities, including embedded AI and automation features, to continually improve functionality and user workflows.

Data Management, Security & Compliance

• Perform data migration activities, mass uploads, data mapping, and validation.
• Maintain Role‑Based Permissions (RBP), workflow rules, MDF objects, and foundation objects.
• Conduct data audits, support compliance activities, and ensure data integrity across systems.

Testing & Change Support

• Lead and execute testing activities including SIT, UAT, regression, and end‑to‑end testing.
• Support HR‑led initiatives such as compensation planning cycles, reporting changes, and process updates.
• Document changes, processes, and configuration decisions for continuity and audit readiness.

Reporting & Insights

• Support standard and ad‑hoc reporting across HRIS platforms.
• Assist with dashboards, audits, and workforce analytics using SuccessFactors reporting and/or Power BI.
• Partner with HR stakeholders to translate reporting needs into system solutions.

Future‑State Readiness

• Contribute to migration preparation activities such as data cleanup, configuration rationalisation, and reporting alignment.

Other Duties as Assigned

Required Skills & Qualifications:

• 7+ years of senior HRIS experience in large enterprise environments.
• Bachelor’s degree in HR, Information Systems, Business, or a related field
• Strong hands‑on experience with SAP SuccessFactors, especially Employee Central, including backend.
• Workday experience (support, reporting, security, migration activities).
• Experience with REST APIs, HR system integrations, data feeds, and/or middleware.
• Proven experience supporting HRIS operations during high‑volume, business‑critical periods.
• Strong testing, data validation, and troubleshooting skills.
• Ability to operate independently with minimal ramp‑up.

Preferred Experience:

• Experience supporting compensation cycles, payroll, or time & attendance integrations.
• Experience supporting HR transformations or platform transitions.
• Experience with Python and web services; ServiceNow HR case management exposure.
• Master's degree preferred but not required.

$84,000 - $105,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $84,000 - $105,000 + bonus + benefits, non‑overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job‑related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

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PointClickCare Benefits & Perks

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [e-mail] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

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