Sr HR Representative

Matrix Logistics Services Limited; Cornwall; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sr. HR Representative to join their team. This role is essential for delivering outstanding customer service to business leaders across distribution centers. You will provide strategic counsel, manage compliance, and drive initiatives to foster a positive workplace culture. Ideal candidates will possess a strong background in HR metrics and analytics, coupled with excellent interpersonal skills. If you thrive in a fast-paced environment and are passionate about human resources, this opportunity offers a chance to make a significant impact in a world-class organization.

Qualifications

• Bachelor’s degree in HR or 5 years of HR experience required.
• Strong knowledge of labor law and HR best practices is essential.

Responsibilities

• Provide guidance to managers on HR matters impacting the organization.
• Ensure compliance with HR policies and conduct internal investigations.
• Administer compensation, benefits, and employee communication systems.

Skills

HR Metrics and Analytics

Interpersonal Skills

Labor Law Knowledge

Organizational Change Leadership

Training and Development

Education

Bachelor's Degree in Human Resources

Master's Degree in Human Resources

Certifications (PHR, SPHR, SHRM-CP, SHRM-SCP)

Tools

HRMS Systems

Job description

Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business and people-related issues? Do you take an energetic and influential approach to bring challenge and perspective to a business agenda? Would you find fulfillment in playing a pivotal role in ensuring our environment is the best possible workplace for our associates? Do you highly value personal accountability and understand the importance of integrity, trust, and customer focus within the Human Resources function?

If so, DHL Supply Chain has an exciting opportunity for you.

Job Description

We’re seeking top-notch Sr. HR Representatives to deliver outstanding customer service to our business leaders at distribution centers and regional offices nationwide. We need individuals who thrive in a fast-paced environment, seek meaningful challenges, and are committed to building strong customer relationships. You must be sharp and prepared to perform at your best every day, as this role is integral to our daily operations.

Role

Our distribution centers vary: some are standalone facilities, others are on-site with customers. Regardless of location, we are part of their team, invested in their success, and operate with full transparency. DHL Supply Chain is a world-class organization, and we hire only world-class talent—people willing to work hard and excel. In this Sr. HR Representative role, your responsibilities will include:

• Providing guidance and recommendations to managers on personnel matters impacting the organization
• Serving as an advocate and counselor to hourly and exempt associates
• Driving initiatives to support site climate and culture
• Managing and conducting internal investigations as necessary
• Ensuring compliance with relevant regulations, policies, and laws related to HR activities
• Overseeing audit activities to ensure HR policy compliance
• Training management in interviewing, hiring, termination, promotion, performance reviews, safety, and harassment prevention
• Providing feedback and coaching to managers, actively listening and asking clarifying questions about associates
• Managing staffing, succession planning, and associate development programs
• Implementing and monitoring training and development initiatives
• Administering compensation, benefits, and employee communication systems
• Managing activities related to the annual EOS process and performance management systems
• Maintaining HR data accurately within HRMS systems

Required Education and Experience

• Bachelor’s degree in Human Resources or a related field, or at least 5 years of HR experience
• Master’s degree in Human Resources or related field preferred
• Certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP preferred
• Experience partnering with senior management required
• Proven leadership in organizational change deployment
• Experience with HR metrics and analytics
• Strong interpersonal skills at all organizational levels
• Deep knowledge of labor law and HR best practices required

Our organization is an equal opportunity employer committed to accommodating applicants with disabilities throughout the hiring process. Accommodations are available upon request.