Sr. Engagement Manager

Canada Workday ULC; Toronto; On-site; CAD 111,000 - 168,000; Full time

Job summary

A leading company is seeking an Engagement Manager to oversee one or more Workday Financials/HCM implementations in Toronto. The role entails managing project performance, participating in the sales cycle, and ensuring best practices are followed. Ideal candidates will have extensive experience in HCM/ERP implementations, strong project management skills, and a customer-focused approach. Previous consulting experience is preferred to facilitate the transition from service to support successfully.

Qualifications

• 4+ years of managing complex HCM or ERP implementations.
• 3+ years deploying relevant software (Workday, PeopleSoft, etc.).
• Prior experience in consulting or supporting implementations.

Responsibilities

• Project manage multiple Workday implementations.
• Participate in the sales cycle and develop proposals.
• Provide guidance and mentorship to team members.

Skills

Project Management

Risk Management

Client Liaison

Change Management

HCM/ERP Implementation

Bilingual (English, French)

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Project

Smartsheet

Job description

• Project manage one or more Workday Financials / HCM / Payroll / implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal / SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to collaboratively minimize and manage project risks proactively with customers
• Work with the client project manager to identify and resolve issues that could impact project scope and / or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

Basic Qualifications

• 4+ years of managing complex HCM and / or ERP implementations, with a strong focus on Financials / HCM or Payroll
• 3+ years deploying Workday, PeopleSoft ,Oracle, SAP, Ultimate Kronos or similar software
• Prior experience working for a professional services consulting firm or supporting HCM / ERP implementations within the customer
• Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)
• Ability to travel up 25% - 50% percentof the time

Other Qualifications :

• Bilingual in French and English language preferred but not required
• Previous experience managing full project lifecycle, including P+L ownership is a plus
• Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
• Previous SaaS sales experience is a plus.
• Successful candidates have a balance of functional (business) and technical experience

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission / bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please.

Primary Location : CAN.BC.VancouverPrimary CAN Base Pay Range : $111,900 - $167,800 CADAdditional CAN Location(s) Base Pay Range : $111,900 - $167,800 CAD

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Engagement Manager • Toronto, ON, Canada