Sr. Director, HR - Ops and Manufacturing NA

Socket.dev; Toronto; Hybrid; CAD 175,000 - 225,000; Full time

Benefits offered by this job

Health coverage

Retirement savings

Leave & holidays

Well-being programs

Job summary

McCain Foods (Canada) seeks a Sr. Director, North America HR Operations & Manufacturing to lead HR strategy for NA manufacturing and operations, partnering with senior leaders to align people, culture, and workforce plans.

This role manages a large team across the US and Canada and drives labor relations, engagement, and transformation initiatives. The ideal candidate has 10+ years of senior HR leadership in manufacturing, strong business acumen, and hands-on experience in organizational design,

Qualifications

• 10+ years of senior HR leadership in manufacturing or similar operations.
• Ability to partner with executive leaders on complex people priorities.
• Deep expertise in organizational design, labor relations, talent management, and change management.
• Experience leading large-scale transformation, restructuring, and cost optimization.

Responsibilities

• Develop and execute the people strategy for North America manufacturing and operations.
• Partner with executives to drive organizational effectiveness and performance.
• Lead workforce planning, succession planning, and talent development.
• Build leadership pipelines for plant, maintenance, engineering, quality, safety, and technical ops roles.
• Develop leaders and HR talent to operate with speed and clarity in a complex environment.
• Provide strategic HR leadership to facilities and operations teams across North America.
• Drive labor productivity and HR operational excellence.
• Lead restructuring, integration, expansion, and transformation initiatives.
• Oversee labor relations strategy and collective bargaining preparation.

Skills

Strategic HR leadership

Labor relations

Organizational design

Workforce planning

Change management

Executive partnership

AI in HR

Education

Bachelor's degree in HR or related field

Job description

Position Title: Sr. Director, HR - Ops and Manufacturing NA

Position Type: Regular - Full-Time

Requisition ID:44625

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

The Sr. Director, North America HR Operations & Manufacturing provides strategic Human Resources leadership for McCain's North America Operations and Manufacturing organization. Reporting to the Head of HR, North America, this role partners closely with senior Operations leaders to align people, organization, culture, and workforce strategies with business priorities across Manufacturing, Engineering & Maintenance, Food Safety & Quality, Technical Operations, Continuous Improvement, and Health & Safety.

This leader is responsible for advancing organizational effectiveness, workforce planning, leadership development, labor relations, employee engagement, and transformation initiatives while building the capabilities needed to support safe, productive, and high-performing operations across North America. The position manages a large team comprised of HR professionals across the US and Canada.

What you’ll be doing.

• Develop and execute the people strategy that supports North America manufacturing and operations objectives.
• Partner with executive and operational leaders to drive organizational effectiveness, operational excellence, and sustainable business performance.
• Lead workforce planning, succession planning, and talent development strategies across manufacturing and operational functions.
• Build leadership pipelines for critical plant, maintenance, engineering, quality, safety, and technical operations roles.
• Develops leaders and HR talent who can operate with speed, clarity, and confidence in a complex manufacturing environment
• Provide strategic HR leadership to manufacturing facilities and operations teams throughout North America.
• Drive labor productivity, workforce effectiveness, organizational efficiency, and HR operational excellence.
• Lead the people strategy for restructuring, integration, expansion, optimization, and transformation initiatives.
• Oversee labor relations strategy, collective bargaining preparation, and employee relations risk management across unionized facilities.
• Strengthen employee engagement, culture, inclusion, communication, wellbeing, and leadership effectiveness across operations.
• Champion responsible adoption of AI-enabled HR capabilities to enhance workforce insights, reporting, decision support, productivity, and organizational effectiveness.

What you’ll need to be successful.

• A minimum of 10+ years of progressive senior HR leadership experience in manufacturing, supply chain, industrial, consumer products, or similar operational environments.
• Proven ability to partner with executive and senior business leaders on complex organizational and people priorities.
• Deep expertise in organizational design, labor relations, employee relations, talent management, succession planning, workforce planning, employee engagement, and change management.
• Demonstrated success leading large-scale business transformation, restructuring, cost optimization, and operational change initiatives.
• Strong business and financial acumen with the ability to connect people decisions to operational and business outcomes.
• Experience leading geographically dispersed HR teams and developing HR leadership capability.
• Knowledge of labor relations strategy and collective bargaining processes within unionized environments.
• Experience leveraging AI-enabled and digital tools to improve workforce insights, reporting, decision support, and HR effectiveness.
• Strong executive presence, influencing skills, sound judgment, resilience, and the ability to communicate effectively at all organizational levels.
• Bachelor’s degree in Human Resources, Business, Industrial Relations, or a related field required. Advanced education and/or HR certification is an asset.

About the team.

The Sr. Director, North America HR Operations & Manufacturing is a key member of the North America HR leadership team and serves as the senior HR partner to Operations and Manufacturing leadership. The role leads a team that includes two HR Directors and an Operations HR Business Partner, while supporting HR professionals across manufacturing plants and operational functions throughout North America. The team partners closely with leaders across Manufacturing, Engineering & Maintenance, Food Safety & Quality, Technical Operations, Continuous Improvement, Health & Safety, and HR Centers of Expertise to build organizational capability and deliver business results.

About McCain.

Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.

Compensation Package:$175,000.00 -$225,000.00 . CAD annually + Bonus eligibility + Long-term incentive eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.

Benefits:At McCain, we're on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programsinclude vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us, and we're here to provide you with the necessary resourcesto support you in being your best self at work - and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know, and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family:Human Resources
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol

Company: McCain Foods (Canada)