Sr Courier

FedEx Group; Sidney; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated courier to join their dynamic team. This role involves operating company vehicles for efficient delivery and pickup of packages, while also providing mentorship to hourly employees. You will navigate various routes, ensuring excellent customer service and adherence to safety protocols. This position not only offers the chance to develop your leadership skills but also to contribute to a company that values diversity and inclusion. If you have a passion for service and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• Minimum 1 year of previous courier experience required.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs.

Responsibilities

• Operate company vehicles for delivery and pickup of packages.
• Mentor hourly employees and demonstrate role model behavior.

Skills

Courier Experience

Communication Skills

Conflict Resolution

Leadership Ability

Analytical Skills

Problem-Solving Skills

Organization Skills

Education

High School Diploma

Tools

DG Certification

Valid Driver's License

Job description

This is an interview position.

To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Promotes continued sales and generates potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements: High school diploma/equivalent

Related Experience Requirements: Minimum of one (1) year of previous courier experience. Six (6) months to learn or adjust to the job.

Special Notes: Incumbents do not have regularly assigned routes; they provide coverage for open routes in the absence of the normally assigned courier. The DG specialist requirement depends on station size and location; senior management may override these requirements.

Technical Skill Requirements

• Valid driver’s license with a good driving record.
• Ability to complete all training, including DG certification, and maintain accreditation through yearly recurrency training.
• Ability to gain and maintain FedEx DG Specialist certification.
• Good understanding of FedEx products, features of service, and general operations.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with equipment.
• Knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• In Quebec, bilingual (French and English) required.

Interpersonal Skill Requirements

• Excellent human relations, customer relations, and communication skills.
• Good analytical, problem-solving, prioritization, and organization skills.

Preferred Qualifications

Customer Service & Leadership experience; 12 months of delivery driver experience required. 1 position available.

Pay & Additional Details

Minimum 35 hours/week, Mon-Fri, Saturday when needed. Wage: $25.20/hr. Posted 5/7/2025-5/15/2025.

Disclaimer

This job description is general and not exhaustive. The incumbent must perform all other duties as assigned, meet minimum testing and training thresholds, operate in a PC Windows environment, and work varying shifts as needed. Bilingualism required in Quebec. Valid driver’s license with minimal violations required for driving roles. Candidates will be assessed on their driving record, interview performance, and driver assessments.

Employment Equity

FedEx values diversity and inclusion. We encourage applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and 2SLGBTQ+ communities. Accommodations available during the recruitment process.