Sr Courier

FedEx Group; Edmonton; On-site; Full time

Job summary

A leading company is seeking a dedicated Courier to operate vehicles and provide efficient delivery services. The role involves mentoring other employees while ensuring high standards of communication and problem-solving. Ideal candidates will have a high school diploma and previous courier experience. This full-time position offers competitive pay and requires strong interpersonal skills.

Qualifications

• One year of previous courier experience required.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.

Responsibilities

• Operate company vehicles for package delivery and pickup.
• Mentor hourly employees and demonstrate role model behavior.

Skills

Communication

Problem Solving

Leadership

Education

High school diploma/equivalent

Tools

DG certification

Job description

This is an interview position.

GENERAL SUMMARY
To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

Promotes continued sales and generates potential incremental revenue wherever possible

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

• High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

• One (1) year of previous courier experience

Amount of time required to learn or adjust to the job

• Six (6) months
  

Special Notes:

• Incumbent(s) of this position do not have regularly assigned routes. They provide coverage for open routes in the absence of the normally assigned courier.
• The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) has the right to override these requirements as it sees fit.

Technical Skill Requirements

Solid knowledge of the following:

• Must possess a valid drivers licence and have a good driving record.

• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification). Must maintain accreditation through yearly recurrency training prior to expiration.
• Ability to gain and maintain FedEx DG Specialist certification
• Good understanding of FedEx products, features of service, general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
• In the Province of Quebec, must be bilingual (French and English).

Interpersonal Skill Requirements

• Excellent human relations, customer relations and communication skills.
• Good analytical, problem solving, prioritization and organization skills

GRADE: 83

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

One (1) year of previous courier experience

Amount of time required to learn or adjust to the job

Six (6) months

Special Notes:

Incumbent(s) of this position do not have regularly assigned routes. They provide coverage for open routes in the absence of the normally assigned courier.

The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) has the right to override these requirements as it sees fit.

Technical Skill Requirements

Solid knowledge of the following:

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Ability to gain and maintain FedEx DG Specialist certification

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

In the Province of Quebec, must be bilingual (French and English).

Interpersonal Skill Requirements

Excellent human relations, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

Preferred Qualifications: Delivery Driver Exp., Customer Service, and Leadership/Coaching/Training Others. 1 Position Available. Posted 5/13/2025-5/21/2025.

Pay Transparency:

Pay:

Additional Details: Full-time (no less than 35 hours per week); Mon-Sat; Daytime; 12 months of delivery driver experience required to qualify; Wage 24/hr.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.