Sr Courier

FedEx Canada; Calgary; On-site; CAD 25,000 - 33,000; Full time

Job summary

A leading courier service provider in Calgary is looking for a dedicated Courier to provide efficient pick-up and delivery of packages. The role requires excellent customer service skills, a valid driver's license, and the ability to handle packages up to 150 lbs. The ideal candidate will have strong interpersonal and time management skills and gain valuable experience in a dynamic environment. FedEx values diversity and invites all qualified candidates to apply.

Qualifications

• Must possess a valid driver's license and have a good driving record.
• Six months of previous Courier experience preferred.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.
• One year of customer-oriented business experience preferred.
• Must complete mandatory pre-placement driver assessment training.
• Some knowledge of FedEx Canada operations and Canadian Customs regulations an asset.
• Excellent customer service, interpersonal and communication skills.
• Good time management and organizational skills.
• Ability to multitask, handle stress and work in a highly pressured environment.
• Willingness to be flexible and work different schedules and holidays based on business needs.
• Grade: 82.

Responsibilities

• Provide efficient pick-up and delivery of packages on an assigned route.
• Check shipments for compliance with service features.
• Perform related customer service functions.

Skills

Customer service skills

Time management

Interpersonal skills

Communication skills

Ability to lift 70 lbs

Flexibility with schedules

Physical lifting 70 lbs

Education

High school diploma or equivalent

Job description

Overview

General Summary: To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

This is an interview position.

Responsibilities

• Provide courteous and efficient pick-up and delivery of packages on an assigned route; check all shipments for conformance to Federal Express Canada features of service; provide related customer service functions.

Required Knowledge, Skills And Abilities

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• One (1) Year Customer Oriented Business Experience Preferred
• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment
• Willingness to be flexible and work different schedules and holidays based on business needs
• Grade: 82

Educational Requirements

• High school diploma/equivalent

Related Experience Requirements

• Minimum number of years required for entry to this job
• Amount of time required to learn or adjust to the job
• Six (6) months of previous Courier experience

Special Notes

Incumbent(s) of this position do not have regularly assigned routes. They provide coverage for open routes in the absence of the normally assigned courier. The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) has the right to override these requirements as it sees fit.

Technical Skill Requirements

• Solid Knowledge Of The Following: Must possess a valid drivers licence and have a good driving record.
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification). Must maintain accreditation through yearly recurrency training prior to expiration.
• Ability to gain and maintain FedEx DG Specialist certification
• Good understanding of FedEx products, features of service, general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
• In the Province of Quebec, must be bilingual (French and English).

Interpersonal Skill Requirements

• Excellent human relations, customer relations and communication skills.
• Good analytical, problem solving, prioritization and organization skills

Qualifications Requises and Salary Details

Transparence Salariale:
Salaire:
Détails Supplémentaires: Local post available to current couriers at YCLA only; Job posting date 1/21; Job unposting date 1/28

Deni de Responsabilité

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l\'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l\'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s\'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturales et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.