Casual Courier

FedEx Canada; Northwestern Ontario; On-site; CAD 26,000 - 38,000; Full time

Job summary

FedEx Canada is hiring a delivery driver to perform courteous pickup and drop-off of packages on an assigned route from Monday to Friday, 9:00 a.m. to 5:30 p.m. The role emphasizes accurate package handling, professional conduct, and customer service while representing the company.

Requirements include a high school diploma or equivalent and a valid driver's license with a clean driving record. Candidates with 1 year of customer-facing experience are preferred; ability to lift up to 70 lbs and

Qualifications

• High school diploma or educational equivalent.
• Must possess a valid driver's license and have a good driving record.

Responsibilities

• Provide courteous and efficient pick-up and delivery on an assigned route; to check all shipments for conformance to Federal Express Canada features of service.
• Provide efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintain a neat and clean appearance consistent with the company's public image.
• Accomplish accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts.
• Adhere to Courier Best Practices, operating procedures, load van and plan route for efficient delivery and pick-up of packages and ensure proper security of Federal Express and customer property.
• Seek additional business from current customers; inform sales department of sales leads and market change.
• Ensure that packages conform to Federal Express Canada features of service, proper labeling is provided, and all paperwork is neat, accurate and ensures customers have adequate supply of shipping materials.
• Operate computerized tracking and dispatch systems ensuring input of correct information.
• Answer customers' questions on features of service and keep customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrate proficiency in features of service and equipment.
• Operate vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as workload dictates.

Skills

Customer service

Interpersonal skills

Time management

Organizational skills

Multitasking

Education

High school diploma/educational equivalent

Tools

Dispatch systems

Job description

Knowledge, Skills & Abilities Required

• To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions
• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market change
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Minimum Education

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record

Minimum Experience

• One (1) year customer oriented business experience preferred
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Knowledge, Skills, And Abilities

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Transparence Salariale:

Salaire

Détails Supplémentaires:

• Hiring for Monday to Friday 9am to 5:30pm. Pay rate 23.28$

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprété comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et LGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.