Casual Courier-9

FedEx Canada; Calgary; Sur place; CAD 25 000 - 34 000; Plein temps

Résumé du poste

FedEx Canada in Calgary, Alberta seeks a dependable courier to provide courteous pickup and delivery on an assigned route, ensure shipments conform to service standards, and maintain a neat, professional appearance. Responsibilities include accurate stop counts, safe driving, operating tracking systems, and seeking additional business opportunities.

A high school diploma and valid driver’s license with a clean record are required; one year of customer-facing experience is preferred.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to lift 70 lbs and handle packages up to 150 lbs with equipment.
• One year of customer-oriented business experience preferred.
• Knowledge of FedEx Canada operations is an asset.

Responsabilités

• Provide courteous and efficient pick-up and delivery on an assigned route.
• Ensure shipments conform to FedEx Canada features of service and complete paperwork neatly.
• Occasionally load/unload and sort packages as workload dictates.
• Operate tracking and dispatch systems and report stop counts and missorts.
• Seek additional business from current customers and relay sales leads to the sales department.

Connaissances

Customer service

Interpersonal skills

Time management

Multitasking

Communication skills

Safety awareness

Professional appearance

Formation

High school diploma/educational equivalent

Valid driver’s license

Good driving record

Canadian Customs regulations knowledge

Description du poste

Knowledge, Skills & Abilities Required

• To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions


• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image


• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts


• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.


• Seeks additional business from current customers. Informs sales department of sales leads and market change


• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials


• Operates computerized tracking and dispatch systems ensuring input of correct information


• Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.


• Demonstrates proficiency in features of service and equipment.


• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.


• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Knowledge, Skills & Abilities Required

Minimum Education

• High school diploma/educational equivalent


• Must possess a valid driver’s license and have a good driving record

Minimum Experience

• One (1) year customer oriented business experience preferred


• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset


• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Knowledge, Skills, And Abilities

• Must achieve minimum threshold on mandatory pre-placement driver assessment training


• Good interpersonal and communication skills


• Good time management and organizational skills


• Excellent customer service skills


• Ability to multitask, handle stress and work in a highly pressured environment

Qualifications Requises

Transparence Salariale:

Salaire

Détails Supplémentaires:

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.