Sr. Business Systems Analyst

RBC; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

RBC is seeking a Senior Business Systems Analyst in Mississauga to lead business analysis on medium to large projects in a technical environment. You will drive requirements delivery across planning, elicitation, analysis and documentation, and support activities.

We expect 3–5+ years in finance/insurance with Salesforce, strong Agile/Hybrid leadership, and excellent stakeholder collaboration and communication. Join a dynamic, high-performing team at RBC in a collaborative setting.

Qualifications

• 3 to 5+ years of professional experience in the insurance or financial sector with Salesforce experience.
• Strong knowledge of Agile, Kanban, Scrum and hybrid delivery practices.
• Proven analytical abilities and problem-solving mindset.
• Experience working with multiple stakeholders and managing change.
• Proficient in Jira and Confluence with clear communication skills.

Responsibilities

• Elicit and document business requirements including processes, user stories, data catalogs, and UI design.
• Prioritize requirements aligned with quarterly and annual objectives.
• Partner with business and IT stakeholders to ensure alignment and integration.
• Analyze data integration options and contribute to data models and architecture.
• Apply enterprise methodologies for planning and effective communication.

Skills

3-5+ years experience

Agile & Hybrid methodologies

Analytical thinking

Stakeholder collaboration

Communication skills

Education

BSc/BEng in CS or related

CBAP or PMI-PBA certification

Tools

Jira

Confluence

Job description

What is the opportunity?

As a Senior Business Systems Analyst, you will be responsible for business analysis activities on medium to large sized projects in a highly technical environment. Candidates must demonstrate advanced knowledge and ability and can apply the competency in new or complex situations. You will be responsible for execution of all aspects of requirements delivery - planning, elicitation, analysis and documentation, management, and support.

Job Description

As a Senior Business Systems Analyst, you will be responsible for business analysis activities on medium to large sized projects in a highly technical environment. Candidates must demonstrate advanced knowledge and ability and can apply the competency in new or complex situations. You will be responsible for execution of all aspects of requirements delivery - planning, elicitation, analysis and documentation, management, and support.

What will you do?

• Business Requirements Documentation: Elicit and document business requirements, including processes, user stories, data catalogues, business rules, use cases and UI design
• Requirements Prioritization: Align and prioritize requirements with quarterly and annual business objectives
• Collaboration: Partner with business stakeholders and IT teams to ensure alignment and seamless system integration
• Data Integration and Quality: Analyze integration options, address data quality issues, and contribute to data models, system architecture, and error handling
• Methodologies and Communication: Apply enterprise methodologies for planning and documentation while coaching and communicating effectively with technical and non-technical audiences

What do you need to succeed?

Must haves

• Industry Experience: 3 to 5+ years of professional experience in the insurance or financial sector, demonstrating relevant domain expertise and proficiency with Salesforce
• Agile and Hybrid Methodologies Expertise: Strong knowledge and leadership capabilities in Agile, Kanban, Scrum, and other frameworks, with experience applying best practices in both Agile and hybrid environments
• Analytical and Problem-Solving Skills: Demonstrates excellent analytical abilities, an inquisitive mindset, and a willingness to challenge the status quo to drive improvements
• Stakeholder Collaboration and Change Management: Skilled in working with multiple stakeholders, identifying scope, enforcing change management processes, and maintaining strong professional relationships
• Tool Proficiency and Communication: Proficient in tools like Jira and Confluence, with excellent verbal and written communication skills to effectively engage with diverse audiences

Nice to haves

• Bachelor’s degree in computer science, Computer Engineering, or related (technical) degree/diploma
• Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification
• Experience analyzing data using SQL, API, XML and JSON message structures
• Strong knowledge of fundamental data concepts (for example, but not limited to groups, hierarchies, data structures)
• Experience working AI tools

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Comprehensive Total Rewards Program: Includes bonuses, flexible benefits, competitive compensation, commissions, and stock options (where applicable)
• Supportive Leadership: Leaders provide coaching and development opportunities to help you grow
• Impactful Work Environment: Opportunities to make a difference and create a lasting impact while working in a dynamic, collaborative, and high-performing team
• Flexibility and Growth: Flexible work/life balance options and opportunities to take on progressively greater responsibilities
• Diverse Career Opportunities: Access to a wide range of challenging roles across various business areas and geographies

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City: Mississauga

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-18

Application Deadline: 2026-10-03

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.