Sr. Business Analyst, Digital

Royal Bank of Canada; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Total rewards program including bonuss

Job summary

Royal Bank of Canada is seeking a Senior Business Analyst to drive requirements delivery across a mortgage transformation program. You will plan, elicit, analyze, and document requirements, and support execution with IT and business stakeholders.

The role emphasizes collaboration with Product, Design, and Development teams. Responsibilities include refining epics into detailed user stories, managing risks, and guiding junior BAs.

Qualifications

• 5+ years of experience as a BA/BSA.
• 2+ years on an Agile project.
• Proven ability to gather business and systems requirements independently.
• Experience in Online banking / Mobile banking.
• Strong knowledge of requirements methodology (planning, elicitation, documentation) within Agile and Waterfall.
• Excellent attention to detail, analytical thinking, and gap analysis.
• Experience with user stories, business and system specifications, and business process maps.
• Experience working on large projects over $2 million.
• Excellent communication skills with business and IT stakeholders.
• Experience facilitating a large roomful of stakeholders (20+).
• Experience with Word, Excel, PowerPoint, Visio, JIRA/Confluence

Responsibilities

• Manage various Agile ceremonies, alongside the Product Owner
• Assist the Product Owner in decomposing epics into user stories
• Identify, document and refine user stories with acceptance criteria, assumptions, constraints and dependencies
• Assist Product Owner in managing risks, assumptions and constraints for requirements
• Perform requirements stakeholder analysis to identify impacted or influencing groups
• Lead collaborative refinement sessions with your squad to gather feedback and ensure common understanding
• Build and maintain a repository of reusable requirements documentation in Confluence
• Work with Product, Development, SMEs and UI/UX to design and build application UI pages
• Document test scenarios for user stories when necessary
• Provide ongoing requirements/build/testing support to the developers
• Apply advanced coverage analysis techniques to ensure alignment from vision to testing
• Continually enhance skills and knowledge in the organization
• Provide guidance to build the capabilities of the junior BA

Skills

Stakeholder communication

Requirements elicitation

Agile ceremonies

User story decomposition

Analytical thinking

Documentation skills

Education

Bachelor’s degree

Master’s Certificate in Business Analysis

CBAP or PMI-PBA certification

Tools

Word

Excel

PowerPoint

Visio

JIRA/Confluence

Job description

Job Description

What is the opportunity?

You will be responsible for business analysis activities on medium-to-large size projects within Digital for a large program (mortgage transformation). The role demonstrates advanced knowledge and ability and can apply competency in new or complex situations and guides other professionals.

The role is responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis and documentation, management, and support.

What will you do?

• Manage various Agile ceremonies, alongside the Product Owner
• Assist the Product Owner in decomposing epics into user stories
• Identify, document and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints and dependencies. Identify business rules and data elements associated with the user stories
• Assist the Product Owner in managing risks, assumptions and constraints for requirements and communicate to appropriate parties
• Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities
• Lead and facilitate collaborative refinement sessions and walkthroughs with your squad (Tech, Product and Design teams) to gather feedback and ensure common understanding of requirements
• Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise standards in Confluence
• Work collaboratively with Product, Development, SMEs and the UI/UX Design team, to design and build application UI pages
• Document test scenarios for user stories when necessary
• Provide ongoing requirements/build/testing support to the developers
• Apply advanced coverage analysis techniques to ensure relationship between the vision, epics/user stories, and testing through to implementation
• Continually enhance skills and build knowledge in all aspects of the organization, the business, and information technology
• Provide guidance and support to build the capabilities of the junior BA

What do you need to succeed?

Must-have

• 5+ years of experience as a BA/BSA
• 2 years + experience on an Agile project
• Proven ability to gather business requirements and systems requirements independently
• Experience in Online banking / Mobile banking
• Strong knowledge of requirements methodology (planning, elicitation, documentation) - both within Agile and Waterfall project frameworks
• Excellent attention to detail, analytical thinking, and gap analysis
• Demonstrated experience with user stories, business and system specifications, business context diagrams and business process maps
• Experience working on large projects over $2 million
• Excellent communication skills required; will be working with business stakeholders and IT stakeholders
• Experience facilitating a large roomful of stakeholders (20 or more)
• Excellent collaboration skills, and highly adaptable
• Knowledge of requirements documentation and modeling tools (e.g. Word, Excel, PowerPoint, Visio, JIRA/Confluence)
• University bachelor’s degree

Nice-to-have

• Previous RBC experience
• Experience with accessibility requirements
• Experience writing BDD feature files
• Master’s Certificate in Business Analysis
• Certified Business Analysis Professional (CBAP) or Project Management Institute - Professional in Business Analysis Certification (PMI – PBA)
• Experience with Digital mortgage projects
• Experience in mortgage financing and approval

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible