Sr. Business Analyst

Apex Systems; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Apex Systems is seeking a Sr. Business Analyst to collaborate with stakeholders across the organization, gather and document detailed business requirements, and map current and future processes. You will support test planning, UAT, and documentation to ensure successful project delivery.

The role requires strong communication, experience in Waterfall or Agile, and a background in banking or financial services. Location is Toronto, with a long-term contract and potential for hire.

Qualifications

• Proficiency in requirements gathering techniques (interviews, workshops, documentation analysis).
• Experience with Waterfall or Agile in banking/financial services preferred.
• Strong communication and stakeholder engagement skills.
• Proficient in Visio and MS Office; familiarity with JIRA/Confluence is a plus.

Responsibilities

• Collaborate with stakeholders to gather and document detailed business requirements.
• Map current and future process flows and validate with stakeholders.
• Create use cases, test plans, and manage user acceptance testing.
• Develop project documentation and support project planning and tracking.
• Coordinate with cross-functional teams to ensure timely delivery and risk management.
• Prepare status updates, dashboards, and presentations for senior management.

Skills

Waterfall/Agile experience

Stakeholder management

Requirements gathering

Process modeling

Test planning & UAT

Communication & collaboration

Analytical thinking

Visio proficiency

Education

College degree

Tools

JIRA

Confluence

Visio

Job description

Location: Toronto, CA

Duration: Long Term Contract; potential for hire

Job Title: Sr. Business Analyst

Job Purpose

The Business Analyst is a highly skilled and motivated individual responsible for working with stakeholders across the organization as part of a program/project team to successfully develop, design, configure, and implement new systems or processes. This role partners with business end users, technical teams, vendors, and other stakeholders to gather and document business requirements, map current and future process flows, create use cases and test plans, and manage user acceptance testing. The Analyst works closely with program/project managers, using independent judgment, exhibiting autonomy, proactively addressing problems, and identifying improvement opportunities.

Key Accountabilities

Requirements Gathering

• Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements.
• Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs.
• Analyze and validate requirements, ensuring they are feasible and aligned with project objectives.

Documentation of Process Flows

• Create clear and concise process flow diagrams, mapping out current and future state processes.
• Identify and manage changes to key and non‑key controls in project/program scope.
• Identify process gaps, inefficiencies, and areas for improvement.
• Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations.

Test Planning and Management

• Develop comprehensive test plans with objectives and test cases (including negative test scenarios) based on gathered requirements.
• Coordinate with technology development teams to ensure appropriate test environments are set up and ready for testing activities.
• Execute and manage test activities including defect management and reporting.
• Collaborate with stakeholders to perform UAT, ensuring alignment with business requirements.

Project Support

• Work closely with program/project managers, providing support throughout each project lifecycle phase.
• Assist in project planning, tracking progress, and managing project documentation.
• Contribute to project risk and issue management.
• Collaborate with cross‑functional teams to ensure smooth project delivery.
• Create and distribute meeting agendas and minutes for meetings led.

Project Planning and Monitoring for BA Activities

• Partner with program/project managers to develop detailed project plans including timelines, milestones, and resource allocations.
• Monitor project progress against established plans, identify potential risks or issues, and propose mitigation strategies.

Stakeholder Management for BA Activities

• Collaborate with cross‑functional teams, including business units, functional groups, IT departments, and external vendors to ensure clear communication and coordination throughout the project.
• Facilitate regular meetings, workshops, and presentations to update stakeholders on activity status, risk, and issue resolution.

Documentation and Reporting

• Create comprehensive project documentation, including business requirements, functional specifications, use cases, and process flows.
• Develop and maintain project artifacts such as the BRD, test plan, and process flows.
• Assist program/project managers in preparing status reports, dashboards, and presentations to communicate activity status, risk, and issues to senior management and PMO.

Process Improvement

• Continuously evaluate and improve project management methodologies, tools, and templates to enhance efficiency and effectiveness.
• Identify areas for process optimization and contribute to best practices within the PMO.
• Provide recommendations for streamlining workflows and implementing standardized project management practices.

Knowledge and Skills

• Proven experience as a Business Analyst in Waterfall or Agile environments, preferably within banking or financial services.
• Minimum 3 years experience as a Business Analyst, preferably at a financial institution.
• Strong understanding of project management principles and methodologies.
• Proficiency in requirements gathering techniques, including interviews, workshops, and documentation analysis.
• Proficiency in process flowcharting techniques and tools (e.g., Visio).
• Experience leading test planning and management, including test case creation, traceability, and defect management.
• Strong communication and collaboration skills with the ability to engage stakeholders at all levels.
• Strong analytical and problem‑solving skills, translating business requirements into actionable test cases, project tasks, and deliverables.
• Ability to prioritize and manage multiple tasks simultaneously in a dynamic, fast‑paced environment.
• Detail‑oriented mindset with a focus on accuracy and quality.
• Proficient in MS Office Suite and Visio.
• College degree required.
• Experience with JIRA, Confluence, or other industry‑standard test management tools is a plus.
• Familiarity with banking operations, regulations, and financial systems is a plus.
• Professional certification such as CBAP (Certified Business Analysis Professional) is a plus.